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      SofterWare

      Engaged Employer

      SofterWare reviews

      4.1

      78% would recommend to a friend

      (64 total reviews)

      Douglas Schoenberg

      75% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      SofterWare has an employee rating of 4.1 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SofterWare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      64 reviews
      5.0
      Jul 9, 2016

      Didn't think a Company like this existed!

      Director of customer care
      Recommend
      CEO approval
      Business Outlook

      Pros

      Inspiring and rewarding work, great people and a great atmosphere - what more could you ask for? I am grateful for my job and appreciate the autonomy to try new things and grow professionally.

      Cons

      It's definitely a collaborative place to work, which is great, but sometimes decisions are made 'by committee' which can slow down making progress. But, considering this is really the only con I can think of, I still think it's a great place to work!

      avatar
      SofterWare Response
      9y
      Thank you for sharing all your positive feedback; the only thing you forgot to mention was our pop-up barbeques (a personal favorite)! We are grateful to have YOU as one of the great people here at SofterWare, thank you! We encourage you to continue to explore and share your creative ideas with us. In an effort to enhance our decision making, we had a lunch and learn on how to use the RACI model, a responsibility assignment matrix useful in clarifying roles and responsibilities in cross-functional/departmental projects and processes. Using this model, we identify who owns the decision resulting in a quicker aligned decision. Hopefully, you’re beginning to see the results of these efforts. If not, please reach out to me so we can discuss ways we can do better. Kathy
      4.0
      Jul 8, 2016

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Corporate but family style atmosphere Casual and flexible (work from home options, summer hours) Quarterly bonuses and profit sharing are typically always met

      Cons

      Base pay is lower than industry standard/regional standard for my position

      avatar
      SofterWare Response
      9y
      When I read “family style”, I thought of a big Italian dinner and now that’s all I’m thinking about! But you’re so right, we get our work done, and we treat each other like family. We’re really happy to hear that you enjoy our friendly culture with the flexibility to balance your personal and work life. Kathy We’ve recently developed a compensation philosophy designed to recognize the achievement of individual goals, and to support, reinforce, and align our values, business strategy, operation, and financial needs with a goal of continuous growth and profitability. We encourage you to please talk with your Manager about any of your concerns.
      5.0
      Jun 21, 2016

      Solid, Growing Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The environment allows for individuals to operate in their strengths and collaborate with great people to positively impact the business. Career growth and professional development opportunities continue to improve. There is a strong emphasis on building teams and an inclusive spirit among departments. The entrepreneurial spirit which started the company is alive and well, and autonomy is embraced. Listens to and implements employee feedback.

      Cons

      Important internal communication is lacking at times. There are inconsistencies in the area of staff engagement in some departments. Lacks process and structure in some keys areas.

      avatar
      SofterWare Response
      9y
      We have an amazing team of very talented employees that recognize, respect and support each other's strengths. In 2016, with the enhancements to our Professional Development Policy, each employee is encouraged to invest time to increase their knowledge as well as receiving reimbursement for their professional development. “We Collaborate as a Team” is one of our five Values, and we are glad to hear that you see us living this! We always welcome employee feedback through individual conversations, team discussions and surveys. Each department receives the feedback from the surveys so they can work together to address the ideas. We recently formed an Employee Engagement Committee with employees from our different teams who are energized to propel SofterWare’s success for the good of themselves, their colleagues, our clients, and ultimately the world. As you noted, communication is so important, and we are committed to improving processes and ways to be more open and keep everyone informed. Internal communication is an area that we continually improve by including information on our progress dashboards, Annual State of the Company Address, and Second Friday employee meetings. We listen to and learn from each other and we would love to talk with you about your ideas! Kathy
      Viewing 52 - 54 of 64 Reviews
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      ReviewsSofterWare reviews

      Glassdoor has 71 SofterWare reviews submitted anonymously by SofterWare employees. Read employee reviews and ratings on Glassdoor to decide if SofterWare is right for you.