Somatus reviews

My biggest complaint is: Unrealistic time management expectations. We are *expected* to work 40 hours but in reality it becomes much longer just to get the sheer amount of work completed -- as a salaried worker this is really frustrating. This of course contributes to a difficult work-life balance. They keep saying it is going to get better and slowly it seems that it is, so I am holding out for that hope. There are some growing pains with our website and IT system which is apparently built from scratch for us and therefore changed frequently based upon feedback -- not always for the better. A slow or glitching website is difficult to be very productive with. Time spent double- or triple-charting (ultimately, to satisfy audit requirements) can be very frustrating and tedious. We have a very high nurse to patient ratio, although this is supposed to improve as more nurses are hired and the company grows. Sometimes seems that senior management is clueless as to the amount of work that we put in "in the field".

Unrealistic expectations for productivity. Ambiguous metrics-- the goalposts always moving. Nurses expected to complete tedious assessments with education and not overwhelm the patients all within less than an hour and move on to the next. All tasks get pushed to the nurses with layoffs occurring about 2-3 times per yr. Always worrying about if you're going to be next but with Somatus on your resume no one will even talk to you for a case manager position. They don't have room for growth. Anyone in upper management who has good ideas and tries to improve things is gone within six months. They make promises to health plans that are unattainable and then have to cut jobs when they lose the contract. Communication is awful. Policies are changing with new rules and workflows to look up monthly to make sure you're doing it the right way. We don't have information vital for doing the jobs we were hired to do. Departments are siloed; no one knows what the other side is doing or how it integrates. Problems are escalated with no response or follow-up.