Somatus reviews

Pto is a joke. Constantly calling people after they’ve declined because they didn’t verify hipaa is outrageous. And even if they do verify hipaa they’ll be called again two days later. This leads to abusive conversations with a lot of patients and management barely supports the staff during those situations. There is a lot of favoritism so don’t believe everything is done by seniority because it isn’t. Patients call and complain about not being able to speak with their care team members or how the program does absolutely nothing for them. And everything is about metrics. They pretend to focus on patient care and helping people when in reality it’s all about numbers