SonderMind reviews

3.5

56% would recommend to a friend

(186 total reviews)
avatar

Mark Frank

58% approve of CEO

57% positive business outlook

SonderMind has an employee rating of 3.5 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SonderMind employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

186 reviews
5.0
Oct 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits (401k matching, health insurance, stock options, unlimited PTO) - Amazing co-workers - Good work-life balance - Parental leave - Fully remote - Very intelligent and smart colleagues - Awesome mission It does seem that company genuinely wants people to stay and grow with the company.

Cons

Startup culture does mean that there is a lot of work to be done and you have to learn to pace yourself

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SonderMind Response
3y
Thank you for sharing your thoughts around your experience at SonderMind. I am glad to hear that you enjoy the people you work with, and are excited about our mission. Your feedback will help us to continue to build better processes and programs that continue to support our employees. If you have any additional feedback, please don’t hesitate to reach out to your People Business Partner. Thank you for your work on the engineering team. We appreciate your contributions to SonderMind!
4.0
Sep 28, 2022

some good, some bad, messy

Recommend
CEO approval
Business Outlook

Pros

Co-workers care about each other a lot, great mission

Cons

Brain drain, key staff mostly way overworked and important roles left unfilled. Sr Mgmt often feels aloof or disempowered. Tech is kind of a mess.

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SonderMind Response
3y
Thank you for sharing your feedback regarding your experience at SonderMind. I am glad to hear that you enjoy the people you work with, and are excited about our mission. Your feedback will help us to continue to build better processes and programs that continue to support our employees. If you have any additional feedback, please don’t hesitate to reach out to your People Business Partner. Thank you for your work on the Product team. We appreciate your contributions to SonderMind!
3.0
Aug 20, 2022
Recommend
CEO approval
Business Outlook

Pros

When Sondermind figures out how to get to market in a sustainable and scalable way that works for their clients and therapists, there will be a revolution when it comes to accessing mental and behavioral health.

Cons

Misaligned expectations set from the time of hire (i.e. managing a max of 150 customers) to time of departure (handling over 600 customers). Worked with 3 different managers in the span of 8 months. Unstable leadership and management with very little visibility or attention to what is happening on the level of the individual contributor who is speaking to customers on a daily basis.

avatar
SonderMind Response
3y
Thank you for taking the time to share your feedback regarding your experience at SonderMind. We appreciate your time and service working directly with our clients and therapists. As we grow, it is important to us that we build SonderMind as a career-defining place to work. Your feedback regarding role expectations, management changes, and visibility into your role will help us to develop better processes & programs that will better serve our employees. Again, thank you for writing this feedback. We appreciate it!
Viewing 91 - 93 of 186 Reviews

Glassdoor has 266 SonderMind reviews submitted anonymously by SonderMind employees. Read employee reviews and ratings on Glassdoor to decide if SonderMind is right for you.