SonderMind reviews

3.5

56% would recommend to a friend

(186 total reviews)
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Mark Frank

58% approve of CEO

57% positive business outlook

SonderMind has an employee rating of 3.5 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SonderMind employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

186 reviews
3.0
May 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Warm, inviting culture Good work/life balance Healthy debate is encouraged

Cons

Upper management changes priority on a whim, causing chaos for the teams and individual contributors Very little stability for processes; every quarter was planned differently. Vague requirements for growth within the company, moving goal-posts. Pay increases barely cover cost-of-living increases.

4.0
May 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay out in 24hrs for submitted claims.

Cons

No soliciting clause, loss of caseload if you decide to no longer with the company. Other agencies encourage growing your caseload/practice.

3.0
Jan 10, 2023
Recommend
CEO approval
Business Outlook

Pros

SonderMind has good intentions about enabling clients to access mental healthcare. They offer good benefits and relatively decent pay. There are trainings offered occasionally to teach employees about allyship, Juneteenth, black history month and Latinx history. They send good merch as gifts, which is fun.

Cons

Leadership at SonderMind is not very diverse. It often feels like the “good ol’ boys” running the show. Leadership is not transparent enough when big changes are coming or after they happen. SonderMind implements new programs and processes without fully thinking through the logistics and ramifications of each decision.

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SonderMind Response
3y
Thank you for taking the time to share your feedback regarding your experience at SonderMind. I appreciate your candor in sharing where you think SonderMind is doing well, as well as, the challenges you have faced. Your feedback will help us to continue to ensure we are serving our employees, and we encourage you to reach out to the People team to share any additional information. Again, thank you for writing this feedback. We appreciate it.
Viewing 88 - 90 of 186 Reviews

Glassdoor has 266 SonderMind reviews submitted anonymously by SonderMind employees. Read employee reviews and ratings on Glassdoor to decide if SonderMind is right for you.