SonderMind reviews

-Horribly out of touch management. For the Juneteenth holiday, they sent me barbecue sauce and a watermelon scented candle. Which felt wrong and tone-deaf. Then they were making a company video and a manager said he needed to use a woman with a "Latina accent" in the video, which also was wrong and tone-deaf. Sad to see this still occurring in this day and age. -Pay is too low. They will keep piling on work without compensating you for it and have no growth opportunities. You are just a number to them and will burn you out. -The app sucks. I tried to use it for appointments and it would crash or be unresponsive. Had to use a browser on my phone. -Morale was low and getting worse every day.

Severely understaffed, duties and tasks just kept piling on employees to a point where one person is doing a 3-person job. Excessive burnout experienced by Wellness Coordinators. No disciplinary structure e.g. no verbal, written, or final warnings. Implemented a “point system” with attendance but there’s no transparency given to employees on the policy itself. The Customer Operations department always seems to be an afterthought when it comes to company events, when they’re the ones on the front lines, handling client calls. 2 years ago, SonderMind was a bright, hopeful company that really shared employees were cared for and yes, it was a busy, fast-paced environment, but it made you look forward to working. Now that it’s grown, it seems to have fallen into that “you’re just a number, easily expendable asset” mentality that a lot of big corporations adopt. It’s a shame.