SonderMind reviews

3.5

56% would recommend to a friend

(186 total reviews)
avatar

Mark Frank

58% approve of CEO

57% positive business outlook

SonderMind has an employee rating of 3.5 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SonderMind employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

186 reviews
5.0
Feb 4, 2026

Keeps getting better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been here for 4 years and I have to say, this has been one of the most career-defining roles of my life. So, good job, Mark and team - you made it happen. I have been challenges and pushed in ways I did not know possible. I was able to take on new roles, responsibilities, help grow a team. If you work hard here, you will be rewarded. It is unfortunate to see some negative reviews. While that is not my lived experience, I have been able to work cross-functionally with all different teams, levels of people and truly believe SonderMind has something special. If you want to work with passionate, hard-working and generally awesome people, this is the place for you.

Cons

We have a lot of hard problems to solve and there are constant shifts in how we do it, who we do it with and what we need to achieve. But, I'd rathe be challenged and solving hard problems than not.

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SonderMind Response
3mo
Hi, thanks for sharing your experience! We’re glad to hear SonderMind has been a great place for you, and we’ll keep working to make it even better.
4.0
Sep 2, 2025

Solid. Not perfect.

Recommend
CEO approval
Business Outlook

Pros

- The people and the mission are great. - Great transparency with monthly all-hands meetings where we drill into company goals and why they were hit or missed. - The technology is generally solid - we have DevOps and CloudOps to keep the lights on, robust unit- and end-to-end tests that run in every pipeline, and engineers have autonomy in what tech stack to use for new projects. - There are some really talented technical minds here, and folks are generally happy to help with issues that come up. - In some cases the company will pay for conference attendance or classes. - Good work-life-balance and solid benefits (4% 401k match, unlimited PTO with 3 week minimum, HDHP/HSA option). - Annual "SonderMind Shift" event where every employee comes in person generally has engaging programming and fun team-building activities.

Cons

- Your performance is judged in part by how much you use AI. - Layoffs, re-orgs, and manager changes are common, which hurts employees during performance review season. - Promotions result in higher responsibilities and accountability but with low/mediocre salary increases. Pay is otherwise mediocre with low or no pay increases, depending on the year. - Priorities shift often and deadlines are sometimes tight. This is under the guise of a fast-moving start-up mentality, but it results in messy code and buggy products. Leadership says to spend 30% of our time on tech debt but product timelines don't allow the capacity for it. - Respectfully communicating disagreements with company policies may hurt your performance review. - DEI and accessibility used to be priorities but are never mentioned nowadays.

Viewing 109 - 111 of 186 Reviews

Glassdoor has 266 SonderMind reviews submitted anonymously by SonderMind employees. Read employee reviews and ratings on Glassdoor to decide if SonderMind is right for you.