Does SonderMind pay their employees well?

According to anonymously submitted Glassdoor reviews, SonderMind employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at SonderMind. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SonderMind?

56% of SonderMind employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SonderMind 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at SonderMind?

Therapist (38) , Wellness Coordinator (9) , Licensed Clinical Social Worker LCSW (7) , Behavior Therapist (6) , Licensed Professional Counselor (6) , Contract Therapist (5) , Director (5) , Manager (5) , Mental Health Therapist (5) , Counselor (4) , LPC Therapist (4) , Software Engineer (4) , Anonymous Employee- Former Employee (3) , Anonymous Employee (3) , Associate Manager (3)

What are the pros of working at SonderMind according to real employee reviews?

"Decent pay, the ability to work remotely is also nice." ((in 23 reviews)); "The people are great" ((in 22 reviews)); "Good Benefits" ((in 14 reviews)); "Most of my peer coworkers were great." ((in 9 reviews)); "The team is awesome — like" ((in 8 reviews))

What are the cons of working at SonderMind according to real employee reviews?

"I saw employees expressing this to senior leadership and not receiving empathy or understanding in return." ((in 16 reviews)); "The communication is awful." ((in 12 reviews)); "No bonuses; comp was bad for people who didn't come over from an acquired company." ((in 5 reviews)); "Any abrupt change that was cause for employee concern was responded to by management or hr with this mission statement." ((in 5 reviews)); "Worked with 3 different managers in the span of 8 months." ((in 4 reviews))

What are employees saying about SonderMind layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SonderMind layoffs and their outlook for job security at SonderMind in 2026.

What are the top reviewed SonderMind locations?

Denver , Colorado Springs , Dallas , Phoenix , Austin , Indianapolis , Aurora , Arlington , Houston , San Antonio , Toledo , Baltimore , Pueblo West , Mobile , Salt Lake City , Chester , Richmond , Norfolk , Virginia Beach , Vienna , Missouri City , Saint Louis , New York , Olean , Flagstaff , Arizona City , Tucson , Scottsbluff , Durham , Euless

SonderMind reviews

3.5

56% would recommend to a friend

(186 total reviews)

Mark Frank

58% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (186 reviews)

Ratings by demographic groups

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Parent or family caregiver

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SonderMind has an employee rating of 3.5 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SonderMind employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

186 reviews

2.0

Jul 15, 2022

Used to be an awesome place to work, not so much anymore

Software engineer

Recommend

CEO approval

Business Outlook

Pros

free therapy and 401(k) matching

Cons

Overall folks love their managers, and managers really go to bat for their reports, but they are largely powerless. In spite of doing well financially and more than meeting financial goals, bonuses were taken away, raises are insultingly low, compensation is below market, and they still are not spending any real effort on retaining talent and domain knowledge. Company hired a bunch of agile professionals and now seems to be largely ignoring them and inventing new ways of disguising waterfall. Morale is very low in engineering, maybe in other departments too. Hard to financially justify staying when you can make at least 30k more elsewhere and probably get bonuses on top of it.

SonderMind Response

3y

Thank you for taking the time to share your feedback regarding your experience at SonderMind. As we grow, it is important to us that we build SonderMind as a career-defining place to work. I appreciate your candor around your experience and for sharing your concerns. Your feedback helps us to develop processes & programs that better serve our employees, and encourage you to reach out to your People Business Partner to share any additional information that could help improve your experience working at SonderMind. Again, thank you for writing this feedback. We appreciate it!

1.0

Jun 9, 2022

Awful White-Cultured Company

Customer support

Recommend

CEO approval

Business Outlook

Pros

Unlimited pto Some good people

Cons

Within the first 90 days: -The Director quit -The Manager quit -They lost about half the staff -They took away supervisor bonuses and raises Leadership has no idea how call centers work, a bunch of ivy league "know-it-alls". People of color beware that this is a very white-cultured group of people with a lot of unconscious bias. They hired a white-cultured man for DEI. These IVY leaguers are clueless and dont know what they dont know but think they know. Also their call centers systems are nonexistent. No budget for customer support. Customers are upset because platform bugs etc. Real interdepartmental collaboration is nonexistent. STAY AWAY!!

1.0

Mar 8, 2022

Dead end

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO (and enforced minimum vacation time,) great people, good purpose.

Cons

This is the definition of a dead end job. They’ll low ball you on your offer, give you no path to promotion, and I’m not convinced they’re aware of what a raise is. Last year, after the biggest fundraise in company history, they responded by canceling everyone’s bonuses. Bad company run by bad people — stay as far away as you can.

Viewing 13 - 15 of 186 Reviews

Jobs at SonderMind

Licensed Mental Health Therapist (Hawaii)

Licensed Mental Health Therapist (Washington D.C)

Licensed Mental Health Therapist (Alaska)

Licensed Mental Health Therapist (New York)

Licensed Mental Health Therapist (Ohio)

SonderMind

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Used to be an awesome place to work, not so much anymore

Awful White-Cultured Company

Dead end

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