SonderMind reviews

3.5

56% would recommend to a friend

(186 total reviews)
avatar

Mark Frank

58% approve of CEO

57% positive business outlook

SonderMind has an employee rating of 3.5 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SonderMind employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

186 reviews
3.0
Jan 19, 2022

Bring in passionate people and burn them out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great mission -Mid level and front line people are generally enjoyable and once you show they can let down their walls, great peers to have around -People team does a good job of sending swag regularly -Learn a TON

Cons

-As others have stated, the leadership here is very removed and ignores feedback from employees. At a start up, they haven't earned the trust of the small company to be so detached yet, and it results in setting unattainable goals because they don't understand the blockers or trust lower leaders in their areas -Burn out is a huge theme. Everyone is exasperated and frustrated and regularly running at the same problems with well thought out solutions that they can't get approval for from leadership. This is often in the name of spending resources on revenue generating things without recognizing the barriers to efficiency that, if removed, would enable way more success. The saddest part of this is seeing passionate, enthusiastic people lose those characteristics. Even the most well-intentioned and talented leaders end up clearly jaded, frustrated, and depleted which shows in our retention of leadership -The company has values that they say they live, but how they define them raises suspicions. "Be bucket worthy" - meaning do everything on your plate and ask for help if you need it - great in theory but people are given no resources or support, and everyone is too spread thin to provide help is someone does feel brave enough to ask. "Transparency" - but only when it looks good. Departures are kept quiet and the CEO dances around answers when he hosts his "ask me anything" sessions in the name of said transparency.

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SonderMind Response
3y
Thank you for taking the time to share your feedback regarding your experience at SonderMind. I am glad to hear that you feel aligned to our mission, and enjoy the people you work with. As we grow, it is important to us that we build SonderMind as a career-defining place to work. Your thoughts on ways to improve your experience helps us to develop better processes & programs that will better serve our employees. We encourage you to reach out to your People Business Partner to share any additional information that could help improve your experience working at SonderMind. Again, thank you for writing this feedback. We appreciate it!
5.0
Nov 15, 2022
Recommend
CEO approval
Business Outlook

Pros

-Great people, excited about what they do and with their hearts in the right place -Thoughtful, cutting-edge data and engineering teams -Product team works with UX team and drives constant improvements -Great benefits structure

Cons

-None that I've so far identified -Since it is a larger startup and growing fast, there is the beginning of bureaucracy and rigid structure, but for now, it seems all for the best

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SonderMind Response
3y
Thank you for sharing your thoughts about your experience at SonderMind. I am happy to hear that you enjoy working here. Your feedback will help us continue to build better processes and programs that continue to support our employees. If you have any additional feedback, please don’t hesitate to reach out to your People Business Partner. Thank you for your work on the product team. We appreciate your contributions to the company!
3.0
Mar 20, 2024

tips

Recommend
CEO approval
Business Outlook

Pros

great team and great business concept

Cons

start-up environment means there are little to no processes in place

Viewing 181 - 183 of 186 Reviews

Glassdoor has 266 SonderMind reviews submitted anonymously by SonderMind employees. Read employee reviews and ratings on Glassdoor to decide if SonderMind is right for you.