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Sorenson Communications

Engaged Employer

Sorenson Communications reviews

3.1

36% would recommend to a friend

(655 total reviews)
avatar

Paget Alves

27% approve of CEO

32% positive business outlook

Sorenson Communications has an employee rating of 3.1 out of 5 stars, based on 655 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sorenson Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

655 reviews
1.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

You know your helping people

Cons

Pay was way too low for the work. Customers can be rude. High call volume allowed little time to reorient yourself. Poor Management

3.0
Jul 23, 2025

Remote Captioning Agent

Recommend
CEO approval
Business Outlook

Pros

Work is rewarding in that your service enables hearing impaired persons the ability to communicate using relay service.

Cons

Support for remote agents was terrible.

3.0
Jul 22, 2025

Rewarding

Recommend
CEO approval
Business Outlook

Pros

Trainers have the potential to earn well when management consistently fulfills their duty of maintaining and reviewing benchmark progress for promotions.

Cons

Navigating poor scheduling, managing responsibilites from other departments in addition to fulfilling trainer-specific responsibilities, renting a car, expectation of what can be done in a 40 hour week

Viewing 52 - 54 of 655 Reviews

Glassdoor has 674 Sorenson Communications reviews submitted anonymously by Sorenson Communications employees. Read employee reviews and ratings on Glassdoor to decide if Sorenson Communications is right for you.