Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Sorenson Communications

      Engaged Employer

      Sorenson Communications reviews

      3.1

      36% would recommend to a friend

      (656 total reviews)
      avatar

      Paget Alves

      27% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      Sorenson Communications has an employee rating of 3.1 out of 5 stars, based on 656 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sorenson Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      656 reviews
      3.0
      Dec 15, 2024

      Challenging work

      Video interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Providing a needed service and interacting with all types of people

      Cons

      Back to back calls, scheduling changes

      avatar
      Sorenson Communications Response
      1y
      Thank you for your 5-7 years of service. We appreciate you taking the time to provide feedback. Your review is important to us, and we appreciate your honesty. we will use your feedback as a catalyst for positive change within our organization. Our HR department is available at HRsupport@sorenson.com if you have any further details to share or need support.
      5.0
      Dec 9, 2024

      Great place to work

      Captioning agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great focus on teamwork and community

      Cons

      Fast paced and repetitive in tasks

      avatar
      Sorenson Communications Response
      1y
      Your review means a lot to us! We work hard to create a best-in-class employee experience and are always happy to hear when we hit the mark. Thank you for being an essential part of our team.
      3.0
      Nov 24, 2024

      Not a great company for agent growth

      Captioning agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stabile schedule; reliable income; good benefits; vacation time; TSLs and dept heads consistent

      Cons

      All CAs will be making the same amount beginning January 2025. The hourly is implied to remain the same for the next five years. No path upward for this role, only other positions in company. Company surveys are only to see if marketing messages are received, no avenue for feedback exists. Worse yet, surveys do not have an anonymous capability so you couldn't give honest feedback even if they gave you a box for it. Have not had a review since 2020.

      Viewing 100 - 102 of 656 Reviews
      Related searches: Sorenson Communications jobs | Sorenson Communications salaries | Sorenson Communications benefits | Sorenson Communications interviews
      ReviewsSorenson Communications reviews

      Glassdoor has 675 Sorenson Communications reviews submitted anonymously by Sorenson Communications employees. Read employee reviews and ratings on Glassdoor to decide if Sorenson Communications is right for you.