Sovos reviews

3.5

62% would recommend to a friend

(583 total reviews)
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Kevin Akeroyd

49% approve of CEO

46% positive business outlook

Sovos has an employee rating of 3.5 out of 5 stars, based on 583 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sovos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

583 reviews
1.0
Feb 9, 2018

Toxic environment, terrible pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can throw the experience on your resume to land a better job.

Cons

- Pay is WAY below market average. - Nepotism is prevalent within the Atlanta branch. - Little to no room for career advancement, unless you are family. - Hard work does not get rewarded or recognized. - Incompetent mid-level management. - Company didn't care about customers; customers seemingly hated the company as a result.

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Sovos Response
8y
We appreciate you taking the time to write this review and share your views of Sovos. We have created an environment where everyone has an equal chance to make an impact, where we give people the support and resources they need to grow and where everyone is rewarded for their contribution. So, we take feedback like yours very seriously. As a result, we’ve analyzed exit interview data, and we identified themes that need to be addressed. In particular, we are reviewing and improving several practice and structural items in the Atlanta office and are confident that any changes made will benefit the employees and our clients. In addition, I’d like to take a little time to address your comments one-by-one: • We care deeply about our clients, and while our customer satisfaction metrics are generally very good, we are continuing to make big investments on expanding our coverage in every region in which our clients operate and making further improvements to how we handle implementation support, technical support and customer success. • Personal and professional growth is one of our core values. We are very sorry that you did not feel you had professional growth conversations with your manager, we are actively addressing this with a new structure for the team you referenced. • At Sovos we strive to provide value to all of our employees, not only with salary but by other means such as health benefits, flexible time off, education reimbursement, and our wellness program geared towards enhancing employees overall well-being. • Nepotism hs no place in the Sovos culture -- and is in direct conflict with our core values. I can assure you we take your comments seriously, and are actively addressing them. • Lastly, recognition of hard work is something we value and focus on at all levels of the organization, including through a structured quarterly program. We received more than 75 employee recognition nominations last quarter for great work across the company. However, we know it is important to hear that from your manager and will work to ensure Sovos managers find ways to consistently recognize their people. Thank you again for your feedback, and we wish you well in your next role.
4.0
Jan 20, 2018

Great place to work at the start of the career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They provide free snacks, and drinks. Great training and staff.

Cons

Pay is crap (good for starting your career).

avatar
Sovos Response
8y
Thanks for taking the time to write this review! We are glad you feel positively about our training programs and the team we have working at Sovos. We are committed to maintaining a culture that encourages growth by giving you opportunities to test yourself -- while providing the coaching, training and development resources required to learn and grow in your careers. On compensation, we routinely benchmark our salaries to market rates by both industry and geography, which has led to regular compensation increases and benefits improvements. Please talk to your manager if you feel like your pay is out of alignment with your role, but keep in mind that we focus on providing a lucrative total rewards package to employees including health benefits, our fabulous myTime flexible time off program, education reimbursement, and our Whole Living wellness program geared towards helping employees bring their best self to work each day.
1.0
Jan 15, 2018

Crooked operation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

An opportunity to learn the complexities of sales tax.

Cons

100% annual staff turnover is the goal of the organization. It destroys its reputation and its solution to correct the matter is to change the name of the company. The CEO and his 8 - 12 cronies are getting rich, while their employees are barely earning enough to survive. The firm has a policy to hire low-level recent college graduates and long-term unemployed senior level staff. Hence, they are hired at below scale salaries. The successful senior level employees will work there for 1 - 3 years until they are brought into a conference room and told that their position no longer exists. It appears that management spaces out the elimination of those positions in a manner to avoid age discrimination laws. However, several former employees have approached the Department of Labor Relations.

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Sovos Response
8y
I’m deeply affected by your negative perception of our senior leadership team. In our last engagement survey, employees agreed the company and, by extension, our leadership team operated with strong values and ethics. This result, based on anonymous feedback we collect from our employees, is a source of pride to me personally and the rest of the leadership team. Let me assure you high attrition is not an organizational goal. Quite the opposite. The leadership team sets goals each year for employee engagement as indicated by lower employee attrition. Our organization has grown from 170 employees to well over 1,000 employees in just a few years. I recognize our fast growth and the accompanying change is not easy on either our existing employees or those employees joining our organization by way of acquisition. Despite the challenges of a high growth and rapidly changing organization, I’m proud to celebrate the nearly 100 people passing long tenure milestones with our company in 2018. As for compensation, our salaries and benefits are regularly benchmarked to industry standards and for geographic location. We are diligent in this regard, which has led to a continuous stream of compensation increases, benefits improvements and other work life enhancements. As just one example, we have not increased health insurance premiums for 3 consecutive years despite average increases above 5% in the United States. Rest assured, we will continue to improve our total compensation and benefits package to assure we compete effectively for top talent in an increasingly competitive world. I feel badly that somewhere in all the change, we lost your personal engagement. Again, I’m deeply affected to think a former employee may carry this animosity towards the leadership team and the greater Sovos organization. We understand and openly acknowledge the Sovos work environment is not for everyone. We further acknowledge we have areas to improve and are proactively working to address them with the help of our valued team members. Let me assure you one of our overarching goals is to create a workplace where career-minded individuals come together to take on the unique challenges of a growing organization while advancing in their careers and thus improving their individual way of life. I remain personally committed to realizing this purpose - as does our entire leadership team. That’s the bottom line for all of us. - Andy
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Glassdoor has 889 Sovos reviews submitted anonymously by Sovos employees. Read employee reviews and ratings on Glassdoor to decide if Sovos is right for you.