Spectrum reviews

3.3

52% would recommend to a friend

(18,879 total reviews)
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Chris Winfrey

54% approve of CEO

46% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Aug 12, 2016

HR Issues not rectified

Recommend
CEO approval
Business Outlook

Pros

They pay well, but not enough for he headaches

Cons

HR does not rectify hostile work environment issues No work from home Employees treated like children no work/life balance

1.0
Jul 28, 2016

Worst Job I've Ever Had

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The paychecks don't bounce - Rob Marcus, the former CEO of TWC, can now buy his own island

Cons

Charter is obviously a company built on a culture of fear. After acquiring TWC, they have changed all kinds of policies for the worst via Friday afternoon emails rather than actually talking to people about the changes: - No more telecommuting - Have to dress business casual now - Reduction in benefits - Tracking of hours and days in the office via badge swipes There isn't a single thing that shows Charter has the understanding that software is currently eating the world. They don't appreciate talent as a lot of other companies do, so the brain drain they have created for themselves should make investors very unhappy if they have any understanding where traditional cable companies are going (into the grave). In the past, Charter has mostly relied on contractors rather than in-house expertise. The only thing they are good at is managing money, not building innovative products, etc. Charter is the type of place who just hires contractors to build them things that the management doesn't understand, and do not want to hear about any reasons what they are asking for would not work. Comcast is actively recruiting all of the TWC talent away, so the only thing they will gain from the acquisition is subscribers. If you like working for some soulless company who hasn't progressed since the 90's and are easily intimidated, this place is for you. Charter is definitely managed from the top down, and the type of company who would call an employee a "resource" rather than a person.

2.0
Feb 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Well at least you have a job and benefits New dept so could be room for lots of improvement, and I do mean lots

Cons

Complete unprofessionalism If you like trainers yelling at the top of their lungs and asking you everyday where you went for lunch Two people eliminated by day 2 and gradually disappeared from the person who was rudely treated at their last job and steady snitching when they weigh about 500 pounds and still live with Daddy after their divorce like anyone would marry that Called ethics to be moved from the class and nobody responded to anything I requested Make sure you are not even 1 sec late if you will be written up, and yes literally 1 sec after scheduled time and that’s just training Be told you have no time off when you have earned a day already Really? It’s just Spectrum and the reputation is awful from employees to customers alike A bunch of bottom feeders with ghetto attutides who could use charity in the image dept and elsewhere I do not work with kids who still live with their parents and like to train like squid game Do not expect your needs to be met If their Dad works for Spectrum it’s suppose to be a big deal

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Spectrum Response
4y
Thank you for taking the time to share your thoughts with us. Our goal is to create a work environment that is safe, comfortable, and that supports teamwork and productivity. We are dismayed that you have experienced something that doesn't align with our goals for our offices. We appreciate your comments and will share them with our leadership team.
Viewing 46 - 48 of 18,879 Reviews

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