Spectrum reviews

3.3

52% would recommend to a friend

(18,879 total reviews)
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Chris Winfrey

54% approve of CEO

46% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Jan 8, 2020

Steer Clear

Recommend
CEO approval
Business Outlook

Pros

Great people, decent healthcare benefits for single people

Cons

Commuting, no work/life balance, no telecommuting, traditional suit & tie corporate environment, absolutely no diversity in upper management, limited career opportunities, promotions based on demonstrating willingness to have no life

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Spectrum Response
6y
We appreciate you for taking time to provide us with feedback about your experience at Spectrum. We care about what our team members have to say. As a company, we strive to align our vision with our employees' experiences. When those things are not aligned, it's important for us to understand why so we can work toward a positive resolution.
2.0
May 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Competitive pay. Decent benefits. Potential to do great things if they finally agree to do anything. Great friends and co-workers. If you can handle the chaos and have no immediate personal goals, you'll have a workplace with a lot of job security.

Cons

MORALE is pretty low. Why a career Venus flytrap? Recruiters and hiring managers offer you the opportunity to come to join x team and be a key contributor and do real engineering, but after 3 years in the same role is pretty obvious that the business priorities is putting bandaids across the network, support a decaying video infrastructure and be 80% operations heavy role. Nothing new and interesting is happening like in other major MSOs that they are developing their own technology. -Three years after the merger the company still has no identity or culture. ( The company doesn't invest in creating a healthy culture in what the future of the company is going to look like ) -Internal political battles across the enterprise still exist. (TWC Vs Charter vs Brighthouse) -Lack of communication between different verticals ( Big inefficiency in understanding how the different verticals operate and how that impacts your team's work) -Excessive micromanagement ( leadership wants to know everything that you do with no developed process of what the actual expectations are. - Massive talent drainage (Good quality Principal and Senior Engineers are leaving and are being replaced by subpar professionals with limited knowledge ceiling across multiple teams. -Finger pointing at its best. (Mostly everyone is protecting their back instead of focusing on fixing the real problems that would benefit the company in the long run. -After multiple leadership re-organizations, full teams of engineers still have no idea what their goals and day to day tasks are. -Turning engineers into glorified call center employees ( This is where you end up when you can't find a good quality job elsewhere) -Little to no room for advancement ( not a lot of challenging positions available over the last year and even when applying to other roles you do not even receive a job interview. ( in my personal case I applied to 5 roles would be promotions, but they were either canceled or filled with outside talent before I even had the chance to interview. -No quality internal training or development programs for technical staff. -Poor work to personal life balance. ( You will be working 60-70 hrs week, and will be expected to work during the day and support nightly activities regularly)

1.0
Sep 26, 2017
Recommend
CEO approval
Business Outlook

Pros

PTO is adequate and the office has A/C (that's about it).

Cons

NaviSite became an absolute mess. They sell success of parent Charter/Spectrum, but NaviSite is left alone with no resources and a horrible culture. Why do you think they have so many unfilled jobs for so long?

Viewing 43 - 45 of 18,879 Reviews

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