Spectrum reviews

Thank you for your review. We appreciate your concerns as we work together through these unprecedented times. As one of FEMA’s Community Lifeline sectors, our services are essential to hospitals, emergency first responders, government facilities, the news media and our communities to stay connected, help flatten the curve and protect the country. Making sure we deliver these vital communications while supporting our employees is our top priority. To that end, we recently made a number of changes to our operations that will help our employees better manage through this challenging time. These include an additional 15 days of paid time off to be used for any COVID-19 related personal need, increased social distancing plans in all of our call centers and operations facilities, and the option for remote work for employees whose jobs allow them to work outside the office without endangering our obligation to provide critical services. We thank you for all you are doing every day to support our customers and communities to ensure they remain both connected and safe.

We appreciate your comments as we work together during these unprecedented events. Spectrum is a FEMA Community Lifeline company, providing services essential to hospitals, emergency first responders, government facilities, the news media and our communities, to help them to stay connected, flatten the curve and protect the country. Delivering these vital services while supporting employees is our top priority. That being said, we recently made a number of changes to our operations that will help employees better manage through this challenge, including an additional 15 days of PTO to be used for COVID-19 related needs, increased social distancing plans in our call centers and operations facilities, and a remote option for employees whose jobs allow them to work from home while still providing critical support services. We thank you for continuing to support our customers and communities to ensure they remain connected and safe.