Is Spectrum a good company to work for?

Spectrum has an overall rating of 3.3 out of 5, based on over 19,957 reviews left anonymously by employees. This rating has been stable over the past 12 months. 52% of employees would recommend working at Spectrum to a friend and 46% have a positive outlook for the business. The best reviews about Spectrum have been left by employees working as Internship , Intern and Senior Recruiter .

Does Spectrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Spectrum?

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (472) , Inbound Sales Representative (392) , Account Executive (370) , Sales Associate (359) , Retention Specialist (354) , Field Technician (349) , Direct Sales Representative (320) , Field Service Technician (273) , Sales (244) , Outside Sales Representative (217) , Customer Service Representative (CSR) (199) , Billing Specialist (198) , Inside Sales Representative (195) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3274 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 618 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 323 reviews)); "Good training and stability within" ((in 322 reviews)); "Good money when deals go through and lots of free time if you are hitting numbers" ((in 318 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1178 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 389 reviews)); "Customer issues and bad managers" ((in 282 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 269 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 253 reviews))

What are employees saying about Spectrum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

What Spectrum locations have received the highest employee ratings?

Wesley Chapel , Decatur , Newnan , Mansfield , Garden Grove , Dallas-Fort Worth , Woodland Hills , Fenton , Latham , Glens Falls

Spectrum reviews

3.3

52% would recommend to a friend

(18,878 total reviews)

Chris Winfrey

54% approve of CEO

46% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.8

Senior management

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

1.0

Mar 27, 2020

Death Company Run by Murderous CEO

Network developer ii

Recommend

CEO approval

Business Outlook

Pros

I have a job, which is difficult for somebody without a Bachelor's Degree in today's economy.

Cons

Despite local laws, and the fact we are currently working from home without any issues, our CEO is forcing us to return to the office 3/30 because "employees are more productive at the office". He wants us to "show solidarity" with the minority of employees at this massive company who are unable to do remote work. Meanwhile, Mr Tommy Evil Rutledge is continuing to do remote work himself (all business travel is suspended).

Spectrum Response

6y

We appreciate your concerns as we work through these unprecedented challenges. As one of FEMA’s Community Lifeline sectors, our services are essential to keeping hospitals, emergency first responders, government facilities, the news media and our communities connected, to help flatten the curve and to protect the country. Making sure we deliver these vital services while supporting employees is our top priority. To that end, we made a number of changes to operations that will help employees better manage through this time. These include an additional 15 days of paid time off to be used for any COVID-19 related personal need, increased social distancing plans in all of our call centers and operations facilities, and the option for remote work for employees whose jobs allow them to work outside the office without endangering our obligation to provide critical services. We thank you for supporting our customers and communities to ensure they remain both connected and safe.

1.0

Oct 15, 2018

Senior Manager-“Corporate”

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Competitive salary and benefits. Nice office location. Not much else.

Cons

There is a ton of incompetent or simply inexperienced mid level leadership. Business unit leadership does not communicate to their people so important information never gets shared properly. Executive leadership is all going different directions and decisions take too long or change with the winds. Unmanageable personnel growth is troublesome and leaders are spending money like its water on all the wrong things. They need to reign in the expenses or they won’t be around long. Exempt staff is overworked and not appreciated. Leadership at all levels is very old school and needs to change the culture if they want to attract and retain better talent. Work is still mostly done manually. Even though there are systems and software available to do it better and faster, current decision makers will not spend money where it actually matters. Bullying and discrimination by upper level managers goes unpunished. They are allowed to break very basic EEOC laws and get away with it. HR only supports leadership and is definitely NOT the friend of line employees.

3.0

Jan 22, 2018

Needs to get out of the dinosaur era

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Good salary - Great benefits

Cons

- Very, very old school mentality of upper management - A bit too big; never quite know who does what or where you have to turn for answers; difficult to get to know everyone - Too much emphasis on PowerPoints and not enough on actually doing the work

Spectrum Response

8y

Thank you for your honest review. We're sorry to hear about your frustration with the management and leadership at Spectrum. We are constantly looking to improve and will take your insights into consideration moving forward.

Viewing 37 - 39 of 18,878 Reviews

Jobs at Spectrum

Customer Service Representative

Customer Service Representative (Technical Support)

Spectrum

Spectrum reviews

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Death Company Run by Murderous CEO

Senior Manager-“Corporate”

Needs to get out of the dinosaur era

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