Spectrum reviews

3.3

52% would recommend to a friend

(18,926 total reviews)
avatar

Chris Winfrey

52% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

-Can be good pay if you are good at talking to people. -Relatively low amount of hours for a residential sales position. If you are good at selling it can be 40/week or lower. -Simple, short sales cycle. Few reasons for customers to get cold feet and pull the plug on a deal. -Mileage reimbursement. If you drive a hybrid vehicle, you may even profit on this. -If you have a proven track record of success, you will almost never be micromanaged and free to do your job the way you see fit. -Great benefits and 401k match. Employee stock discount if you hit 1 year tenure with the company. -Supervisors usually take where you want to sell into account. No guarantees, but you will usually have a say in which leads you get every month.

Cons

-Door to door sales -Work rain or shine -Have to use personal vehicle, commute can be far depending on which office you are based out of (mine was about 45 minutes/50 miles max, but other locations had further commutes) -Highly recommended to work Saturdays for at least three hours if not hitting numbers -Quality of install technicians wildly varies. Some are courteous and professional, while others start work in people's yards without even announcing their presence, don't communicate, and say they completed the job when they didn't. Good luck getting them to reply to your emails or Webex messages when they don't do their jobs. Customers who get these jerks usually cancel and warn the rest of the neighborhood about switching. -Spectrum's infrastructure in some neighborhoods is terrible, even in areas where they just installed lines. They hire the lowest-bidding third-party contractors, who cut as many corners as possible, destroy people's lawns, and make the service unreliable. -Many incentives they promise can be unrealistic depending on your area. Some locations have multiple top reps regularly being promoted to the Senior rep position and getting annual bonuses because there are fewer competitors. Other locations with more competition never have reps hitting these goals.

3.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Freedom, decent schedule that is flexible.

Cons

Leadership could be more involved, only involved to press you on sales

3.0
Nov 17, 2025

So so

Recommend
CEO approval
Business Outlook

Pros

- relaxed environment - everyone's nice

Cons

- low pay for industry standard - 4 days in office with your flex day auto assigned by manager depending on the team - in terms of career growth, hard to develop the skills necessary to expand

Viewing 583 - 585 of 18,926 Reviews

Glassdoor has 20,007 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.