Is Spectrum a good company to work for?

Spectrum has an overall rating of 3.3 out of 5, based on over 19,960 reviews left anonymously by employees. This rating has been stable over the past 12 months. 52% of employees would recommend working at Spectrum to a friend and 46% have a positive outlook for the business. The best reviews about Spectrum have been left by employees working as Internship , Intern and Senior Recruiter .

Does Spectrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Spectrum?

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (472) , Inbound Sales Representative (392) , Account Executive (370) , Sales Associate (359) , Retention Specialist (354) , Field Technician (349) , Direct Sales Representative (320) , Field Service Technician (273) , Sales (244) , Outside Sales Representative (217) , Customer Service Representative (CSR) (199) , Billing Specialist (198) , Inside Sales Representative (195) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3277 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 623 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 331 reviews)); "lunch/ schedule options and vacation accrual/initial training is great" ((in 317 reviews)); "Good money when deals go through and lots of free time if you are hitting numbers" ((in 305 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1204 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 386 reviews)); "Customer issues and bad managers" ((in 276 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 272 reviews)); "Attendance policy isn't good but the supervisors are great" ((in 255 reviews))

What are employees saying about Spectrum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

What Spectrum locations have received the highest employee ratings?

Wesley Chapel , Decatur , Newnan , Mansfield , Garden Grove , Dallas-Fort Worth , Woodland Hills , Fenton , Latham , Glens Falls

Spectrum reviews

3.3

52% would recommend to a friend

(18,880 total reviews)

Chris Winfrey

53% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Compensation and benefits

3.3

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.8

Senior management

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

1.0

Mar 26, 2020

COVID-19: Employees with capacity to work remotely are forced to work in office.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free cable. Telecom isn't going anywhere.

Cons

Poor insurance choices. Employees who have the capability of working remotely are forced to work in office during COVID-19 pandemic, even in cities under Shelter In Place orders.

Spectrum Response

6y

Thank you for your review. We appreciate your concerns as we work together through these unprecedented times. As one of FEMA’s Community Lifeline sectors, our services are essential to hospitals, emergency first responders, government facilities, the news media and our communities to stay connected, help flatten the curve and protect the country. Making sure we deliver these vital communications while supporting our employees is our top priority. To that end, we recently made a number of changes to our operations that will help our employees better manage through this challenging time. These include an additional 15 days of paid time off to be used for any COVID-19 related personal need, increased social distancing plans in all of our call centers and operations facilities, and the option for remote work for employees whose jobs allow them to work outside the office without endangering our obligation to provide critical services. We thank you for all you are doing every day to support our customers and communities to ensure they remain both connected and safe.

2.0

Mar 23, 2020

This fish is rotting from the head down

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay & benefits. The team members & supervisors you work with every day can make it tolerable, even pleasant.

Cons

Training will be promised, but never materialize. Leadership is antiquated and should have been retired 20 years ago. I'd say the C-Suite hates the employees, but that would imply they give any actual thought to the rank-and-file. Their refusal to allow ANYONE (even those at high risk of complications) to work from home for any reason during a pandemic until they were compelled to do so should tell you what you need to know. The unbelievable micromanaging they inflict on those who manage to navigate the red tape to be allowed to WFH is insulting. Clearly, employee retention is not a priority.

Spectrum Response

6y

We appreciate your concerns as we work together through these unprecedented times. As one of FEMA’s Community Lifeline sectors, our services are essential to hospitals, emergency first responders, government facilities, the news media and our communities to stay connected, help flatten the curve and protect the country. Making sure we deliver these vital communications while supporting our employees is our top priority. To that end, we recently made a number of changes to our operations that will help our employees better manage through this challenging time. These include an additional 15 days of paid time off to be used for any COVID-19 related personal need, increased social distancing plans in all of our call centers and operations facilities, and the option for remote work for employees whose jobs allow them to work outside the office without endangering our obligation to provide critical services. We thank you for continuing to support our customers and communities to ensure they remain both connected and safe.

1.0

Sep 17, 2019

Worst job ever had

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Money is decent but you will sell your soul and your personal life

Cons

Honestly everything about this place, things change every day, the shifts are terrible, no leadership help, mandatory ot for months on end, split days off, THEY DO NOT CARE ABOUT YOU AT ALL. Your less then human when you work for this company. Turn over like you would not believe, constantly have to run career fairs because no-one want to stay there, and the few that do end up getting fired because their numbers aren't good enough even though they received 0 coaching.

Viewing 70 - 72 of 18,880 Reviews

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Retail Sales Specialist - Part-Time

Retail Sales Specialist

Spectrum

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COVID-19: Employees with capacity to work remotely are forced to work in office.

This fish is rotting from the head down

Worst job ever had

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