Is Spectrum a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at Spectrum have rated their employer with 3.2 out of 5 stars in 20 Glassdoor reviews. This is a lower than average score with the overall rating of Spectrum employees being 3.3 out of 5 stars. Search open Technical Support Engineer Jobs at Spectrum now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at Spectrum .

Does Spectrum pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at Spectrum with 3.7 out of 5 stars based on 20 anonymously submitted employee reviews. This is 2.7% worse than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at Spectrum.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (476) , Inbound Sales Representative (394) , Account Executive (372) , Sales Associate (364) , Retention Specialist (356) , Field Technician (353) , Direct Sales Representative (320) , Field Service Technician (275) , Sales (245) , Outside Sales Representative (220) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (196) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3330 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 635 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 322 reviews)); "The 2 month training is good and you get mentors on the second month as you take your calls." ((in 312 reviews)); "Good money when you make at least 12 sales per month and base pay as well." ((in 309 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1185 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 380 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 269 reviews)); "Trainers and managers don't communicate" ((in 269 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 251 reviews))

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Spectrum

Spectrum Technical Support Engineer reviews

3.2

88% would recommend to a friend

(20 total reviews)

Chris Winfrey

53% approve of CEO

89% positive business outlook

Ratings by category

4.5

Diversity & inclusion

3.7

Compensation and benefits

3.3

Culture & values

3.3

Career opportunities

2.8

Work/Life balance

2.4

Senior management

Technical Support Engineer employees have rated Spectrum with 3.2 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. Spectrum is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

20 reviews

5.0

Aug 23, 2023

not bad

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

could’ve been a worse job

Cons

no real work life balance

1.0

Aug 22, 2023

No support

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

No pros expect pays well

Cons

Not good no support from management

4.0

Jan 12, 2023

Great

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Great pay , work balance, support

Cons

long hours, tough outdoor conditions, piece rate work load

Viewing 7 - 9 of 20 Reviews

Jobs at Spectrum

Manager, Call Center Technology

Greenwood Village, CO

Greenwood Village, CO

$88K - $157K /yr

(Employer provided)

View job

Principal DevOps Engineer I

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Spectrum

Spectrum Technical Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

not bad

No support

Great

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