Supportive staff but fast-paced, unsustainable culture
Pros
The support staff and many of the doctors I worked with were genuinely kind, hardworking people who cared deeply about patient care. The clinics themselves are modern and aesthetically impressive.
Cons
In my experience, the operational model places heavy emphasis on maintaining a very fast-paced schedule and expecting doctors to become independently productive very quickly, often at the expense of sustainability and support. The onboarding process felt extremely accelerated (2 days) given the volume of operational systems, workflow expectations, pricing structures, and policies new doctors are expected to absorb while simultaneously managing a full appointment schedule. There was minimal protected administrative time built into the day, and multiple doctors openly discussed routinely finishing records, callbacks, and other responsibilities outside scheduled working hours. The culture also felt heavily dependent on constant self-advocacy in order to obtain basic workflow support or schedule adjustments rather than those protections being proactively built into the system. During my time there, frequent conversations among both doctors and support staff about people leaving the organization made turnover feel notably common and normalized within the workplace culture. Leadership was receptive in conversation, but many concerns ultimately felt reframed as individual adaptability issues rather than structural workflow concerns. While some accommodations were eventually discussed, it often felt reactive rather than preventative. This may be a good fit for doctors who thrive in a very fast-paced corporate environment with significant autonomy early on. For those looking for a more collaborative, sustainably paced culture with stronger built-in support and mentorship, this may not be the best fit.