Spokeo reviews

Thank you for both your feedback and years of service at Spokeo! We appreciate your positive feedback about our compensation program. Even so, Spokeo continues to strengthen its pay and benefits offerings. These improvements include instituting unlimited PTO for all salaried roles, increasing 401k company matching to 4%, and offering more flexibility with respect to staff being able to work remotely. We also continue to invest in our management. We continue to add experienced managers who are subject matter experts in their fields to our team in light of our continued growth, while also training our current and next generation of leaders on topics like setting and managing expectations and communicating effectively within a flexible work environment.

Thank you for taking the time to leave a review. At Spokeo, we value our Customer Care Team and we view their award-winning service as part of the overall product experience. Working on the frontlines, our team connects with our users directly and we appreciate that it can be challenging sometimes. Our training program is designed to equip our team to feel prepared and supported for all scenarios. These scenarios can vary from acting as a search expert, recommending the perfect solution, and everything in between. In addition to this, our Customer Care Team has been serving as the voice of our customers, passing our customers’ feedback directly to our product team. Many product improvements have originated from this very process. With this in mind, our goal is to always recruit and hire top talent and we hope that all of our team members will find success in their role. Thank you again for your feedback!