Spokeo reviews

3.5

61% would recommend to a friend

(168 total reviews)
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Harrison Tang

72% approve of CEO

52% positive business outlook

Spokeo has an employee rating of 3.5 out of 5 stars, based on 168 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spokeo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

168 reviews
3.0
Jul 13, 2017

Not bad, not great, good pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food and drink Casual office environment, ping pong, foosball, pool, etc. Parties with booze (people get fired sometimes lol) Pay is generally quite good. Spokeo has a hard time recruiting talent because of its business model, leaving them very reliant on H1B. Some nice coworkers (shout out to Byron Wang) Spokeo is not a super hard place to work All things considered, as long as you can keep your opinions and aspirations to yourself, Spokeo is a not a bad place to work. If you’re so full of good ideas, go start your own company.

Cons

While casual office environment is nice, some come to work in sweatpants, and fart/burp out loud Business model is a scam where a user puts in a credit card for a “Free trial” which then turns into a paying subscription for a product that the person is not even using (unlike Netflix, which people use). People also hate what Spokeo does (selling private information) CEO is kind of crazy and wants to “beat Google” No one in management is receptive to negative feedback or ideas which contradict their own, which is within their own right as mangement/founders Spokeo “Culture Team” means well, but really, how many people do you need buying booze and planning parties. References to the “Spokeo family” are like empty words when you consider the business model Continual frustrations from its own backwardness and a general sense of “is this really happening” on a day-to-day basis.

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Spokeo Response
8y
Thank you so much for taking the time to give us feedback about your current experience at Spokeo. We’re glad to hear that you are enjoying many of the great perks we offer. We’re committed to providing a fun office environment where our team can unwind, have fun and enjoy delicious food after (or to break up) a hard day’s work. Unfortunately, the unending and absolutely delicious food might lead to some flatulence and we’re really sorry about that. We’d recommend a friendly conversation with HR (or those guilty of the gas releases) if it really is disturbing or uncomfortable so the problem can be addressed. All jokes aside, we want to make sure everyone is comfortable and enjoys their work space. This is why we’re also fine with our team wearing whatever they feel comfortable in (so long as they don’t make others feel uncomfortable) to the office. We’re focused on performance and productivity much more than we are on office attire. It’s really important for us to address your concerns about the business model and product offerings. As we’ve discussed consistently at Spokeo, we are aware that the entire concept of people search and online data makes some uncomfortable, and we work hard to address any concerns about privacy both through our opt-out and through our business partnerships. We believe strongly in our mission to make the world more transparent and we are committed to continuing to offer a product that assists users every day with reuniting, connecting and protecting themselves. We are working on providing more transparency in the payment options, and as you’ve been briefed in our monthly company meetings, future iterations of Spokeo are providing much more transparency as to where our data comes from. We’re excited about the changes coming our way and that you’re on board with us. We hope you take the time to share your concerns in our semi-annual engagement surveys or with management/HR (we love Byron too!). Thanks again for taking the time to share.
1.0
Jun 28, 2017

Management Means Well but Fails

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch and snacks and drinks

Cons

Management wears a lot of hats. Do not allow working from home A lot of people are quitting Can't hire fast enough to fill the void of people quitting Changing seats every few months

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Spokeo Response
8y
Thank you for sharing your feedback. Spokeo is proud, after more than ten years, to employ more than 200 talented and hardworking individuals. We know that many start-ups don’t make it this far, and we are proud to continue to celebrate growth, both in our product and in our team. We’re always disappointed to lose a member of the close-knit Spokeo family, but understand that this is a competitive industry and change is important for growth. We want nothing but the best for our existing and all former Spokeo teammates.
2.0
Jun 28, 2017

Don't Dismiss the Truth in These Reviews...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Free food - Casual environment - Cool conference rooms - Massage chair

Cons

What can I say that hasn't already been perfectly articulated by past posts? This place is toxic. The nepotism, founder incompetence and micromanagement, favoritism, lack of accountability, lack of foresight and high turnover hides behind the guise of free lunch, extravagant parties and games. You can work here for a while, and hopefully be one of the employees that flies under the radar with sub-par work. Who you know is the key here - so make sure you spend time and strategize how to infiltrate this inside circle/ boys' club and you'll be fine. The founders really believe their deceptive product will be enough to go up against legitimate tech companies. Get real and make the hard decisions to cut poor performing managers, and actually allow competent managers the opportunity to do the jobs they were hired for without your continual interjection and direction. Take a long look in the mirror to realize that you, the founders, are the problem perpetuating failure on an employee engagement front. Engagement is not food, ping pong and cupcakes. It means something much more substantial that results in committed, motivated and energized employees who can truly propel your product to another level and actually remain longer than a couple of years.

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Spokeo Response
8y
We're saddened that your employment isn’t the experience that we aim to provide our employees, but grateful that you’ve taken the time to share your thoughts. We fully agree that engagement isn’t food, ping pong, foosball and cupcakes; we’re focused on providing an environment of transparency, trust and care. Given your feedback, and that of others, we are not there yet, so we’ll continue to work hard to create an environment where employees feel appreciated, and more importantly are empowered to take part in finding the right solutions. Engagement is a team effort, and we look forward to working with the team to get it right. If you have additional feedback on specific improvements we can make, we’d very much appreciate hearing about them. Please share your thoughts with your manager, with HR, or through our engagement surveys and we’ll be listening and working to get it right.
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Glassdoor has 178 Spokeo reviews submitted anonymously by Spokeo employees. Read employee reviews and ratings on Glassdoor to decide if Spokeo is right for you.