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      Spokeo

      Engaged Employer

      Spokeo reviews

      3.5

      61% would recommend to a friend

      (168 total reviews)
      avatar

      Harrison Tang

      72% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Spokeo has an employee rating of 3.5 out of 5 stars, based on 168 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spokeo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      168 reviews
      1.0
      Aug 21, 2015

      Favoritism runs rampant

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Catered lunches, casual dress, fun sponsored work activities, and good health benefits.

      Cons

      Working customer service for Spokeo is tedious, most customers are very angry and it is very difficult to do the necessary steps for your quality assurance scores when you can barely get a word in edgewise with a customer. Also this place is a breeding ground for favoritism. People rarely get promoted on actual skill, it's mostly how popular they are amongst upper management. A lot of people get special treatment. For example rules would be bent for certain employees while others would be reprimanded and even fired for the same exact action. Also a lot of the upper management talks serious garbage about their employees. I heard supervisors say horrific things about co-workers.

      2.0
      Jul 21, 2015

      It was OK, just OK

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lunch provided every day, smart co-workers, positive environment. Departments work well but generally stick together. Fraternity environment that works hard and plays hard.

      Cons

      Blatant favoritism, drunk managers and upper management, ethical conflict with the company. Most work events revolve around alcohol and it creates the perfect storm for creating embarrassing and awkward situations

      4.0
      Jul 15, 2015

      A home away from home

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved Spokeo. I felt at home with my co-workers and I loved the flat structure, often interacting with the founders of the company. The culture is really the best you could hope for, in large part due to the awesome culture team there, particularly Rene and Nathalie. Great people. They've done so much for the people there and it's not something you can easily find elsewhere. It's not about the extravagant parties... it's about the details, the thought, the care they put into everything. This was also a great place to be able to learn about different roles and get your feet wet, learning new skills from others and growing as a professional.

      Cons

      The main downside is the emphasis on developers over everyone else. They're paid very well and are taken care of, but some of the other departments don't get nearly as much attention and training. Don't get me wrong, there are plenty of co-workers in other departments who are more than willing to help. It's a great group of people hired. The issue comes from the founders and other people should definitely not be blamed for it. Not a big enough of a downside to think poorly of the company, but it was a factor in leaving.

      Viewing 133 - 135 of 168 Reviews
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      ReviewsSpokeo reviews

      Glassdoor has 178 Spokeo reviews submitted anonymously by Spokeo employees. Read employee reviews and ratings on Glassdoor to decide if Spokeo is right for you.