Spokeo reviews

3.5

61% would recommend to a friend

(168 total reviews)
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Harrison Tang

72% approve of CEO

52% positive business outlook

Spokeo has an employee rating of 3.5 out of 5 stars, based on 168 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spokeo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

168 reviews
1.0
Nov 10, 2014

Mismanaged, total scam. All ego, no vision. They buy your loyalty w/ perks.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They overpay for talent. Working here is an easy way to a high paycheck, but hard to have anyone match it after you leave since the company is a joke.

Cons

This place is a scam. I talked to some people in customer service, you would not believe how awful it is to have to deal with customer complaints. They just field calls about unexpected charges and false advertising. I couldn't work at a place like that anymore.

1.0
Oct 9, 2014
Recommend
CEO approval
Business Outlook

Pros

It's very easy to be hired because of high turnover. The perks, including free lunch almost counteract the nightmarish day to day reality of working at the place. Would be good as a job one might have for a couple of months.

Cons

This company is horrible mismanaged and acquires all of their money via deceptive marketing tactics that anger "customer" base. There is no interest in improving the product, and the only changes that ever happen to the site are because the designers want to blindly follow current trends in webdesign. The customer service department is managed by a man who throws tantrums, often screaming and swearing , very loudly and publicly into the phone or at overworked underlings. The script for dealing with angry "customers" who call demanding their money back has changed so that phone reps have to make the customers jump through dozens of hoops to get their money back, morphing the entire experience into a Comcast-level of customer service. There is very much a frat house vibe to the entire place, with managers running around on razor scooters, shooting nerf guns as the people at the bottom toil away, enduring daily harassment from customers.

2.0
May 2, 2014
Recommend
CEO approval
Business Outlook

Pros

the company has free lunch catering everyday, foosball and pool table, nerf gun, casual dress code. They also provide competitive salary and coworkers are friendly.

Cons

very bad management. The founders lack of visions. There is no space for the company to grow. so much politics, unnecessary fighting between founders.

Viewing 142 - 144 of 168 Reviews

Glassdoor has 178 Spokeo reviews submitted anonymously by Spokeo employees. Read employee reviews and ratings on Glassdoor to decide if Spokeo is right for you.