Unfortunately, there aren’t enough honest individuals in the company to truly make this the culture we are striving for. Once you get hooked in to Spreetail’s propagandist jargon, you quickly realize that it’s a facade. The disconnect is even greater within the warehouses, where it is almost frowned upon to spend any money on our team or atmosphere- for example, when asked to spend money on sprucing up the office areas of the warehouses to look a little more trendy like the office, the request was laughed at. The warehouse managers also requested much-needed housekeeping supplies for the facilities to keep a clean, organized atmosphere for the team, and that was also denied by the executive team.
Spreetail is an e-commerce company with very little distribution experience, and between this gap in knowledge and having a poor strategic vision for growth, the company is going to crash before it gets off the ground. The executive team is pushing hard to meet unrealistic goals, and is at great risk of collapsing. This is further compounded by the minimal distribution experience mentioned earlier- the warehouses are working miracles at the expense of team health, and is guaranteed to crash as soon as Spreetail.com volume starts to drop. When asked why the team isn’t performing to “standard” you scoff at the reasons instead of collaborating to solve the challenges, which is driven by lack of experience. There is no long term strategy, and the Operations team doesn’t have a strategy past the next few months. The best example of this is by looking at the newest facility that was supposed to open in Memphis.
The Operations team recently hired an FC Manager to run the new Memphis location. Within a month of this person starting, and within a few months of launching the site, they changed their mind, leaving the Support Team transferring to the new FC in the dark. Furthermore, no one wanted to do the right thing and officially communicate the cancellation of the FC, so the warehouse workers were never officially informed. If that’s not a clear indication of the company’s lack of direction, or compassion for its team members, I don’t know what is.
