Spreetail reviews

3.6

68% would recommend to a friend

(555 total reviews)
avatar

Josh Ketter

64% approve of CEO

67% positive business outlook

Spreetail has an employee rating of 3.6 out of 5 stars, based on 555 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spreetail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

555 reviews
1.0
Jul 27, 2019

Amazing co-workers. Inexperienced leadership.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I met some of the most talented people I’ve ever worked with. They hired from amazing companies like Amazon, Wayfair, and Walmart , and then refused to listen to their opinions.

Cons

The people leading the company have never worked anywhere else, literally. Incredibly inexperienced people who are in over their head. And yes, you will have 7:45 and 8am meetings regularly. There is absolutely no reason to take a job here if you have ANY experience.

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Spreetail Response
6y
Thank you for taking the time to share this review. We're always looking for ways to improve, and employee feedback is critical to our improvement!
1.0
Jul 29, 2019

Untrustworthy

Recommend
CEO approval
Business Outlook

Pros

They “had” a great marketing department...

Cons

Told us we were all on track then a week later laid off 100+ people with no heads up and a pitiful “severance”.

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Spreetail Response
6y
We hear your feedback on moving too fast while scaling. We recognize the impact of our decisions, and the implications they've had on the company and our team at large. We made an unfortunate error to grow quickly with too many competing priorities and will evaluate our approach and assessment better in the future.
1.0
Feb 11, 2019

Take Your Industry Experience Elsewhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some amazing talent and genuinely kind people work for this company. They bring a wide range of industry experience that would traditionally be very valuable to the type of leadership team that runs Spreetail since several of them, including the ceo, have never run an e-commerce company. The offices are nicely designed and the new Austin office is centrally located. They pay 100% of employee health benefits.

Cons

If you’re straight out of college and need some real world experience, this is a good place to start. Get 18 months of experience then find another company where they have a clear vision for the future and a plan to get there. If you have more than 3 years of marketplace or e-commerce experience I don’t recommend working here. You’ll be sold on the idea that you can influence change but it isn’t true. Even the few experienced people in leadership left the company when they saw the reality of the situation. A few things to note: Revenue targets are created out of thin air. Aggressive plans are nothing new but an aggressive sales plan without a strategy is really concerning and traditionally if you’re going with a top-down approach to strategy then you would create individual team goals that somehow tied to the greater company goals. That doesn’t exist at Spreetail. I saw individual goals that had no relation to wider company goals. Now you have 600 people with competing priorities. Senior leadership is completely unqualified. Before you accept a role at this company I highly recommend you research everyone in senior leadership on LinkedIn. You’re going to find all but maybe one person has had very limited experience in their fields and in some cases they had to be taught the basics of e-commerce industry and how a website is laid out. Spreetail has traditionally been a marketplace seller and this is their first attempt at building an e-commerce site. The ceo hasn’t surrounded himself with the best industry experts to advise him, not that it would matter because he regularly disregards advice and spends a lot of time micromanaging small details that have zero impact on overall revenue. Unrealistic revenue targets + the sudden realization that they were hiring more people than they could manage/afford meant I had to overwork my existing team. Everyone in this company already works really hard but we continued to push existing staff to the edge of the workload they could handle. People regularly complained about it and it led to high turnover. Finally, I shouldn’t have to repeat some of the recent feedback but it’s true that Brett is open about the fact that “Spreetail isn’t for everyone” which is his excuse every time someone leaves the company so he doesn’t have to look himself in the mirror and realize he’s part of the problem.

Viewing 19 - 21 of 555 Reviews

Glassdoor has 618 Spreetail reviews submitted anonymously by Spreetail employees. Read employee reviews and ratings on Glassdoor to decide if Spreetail is right for you.