Pros
Healthcare is provided for part-time employees. It is minimal, but it is better than nothing and feels more secure through the workplace in the current climate; lots of support, which is a pro and con. My fellow CBTs are my favorite group of people I've worked with in this field, hands down. The Clinical Director at my location is overall very laid back and easy to get along with. Work-life balance is better than I've experienced in previous clinic. Schedulers work hard to make sure you don't lose hours during cold and flu seasons or holiday seasons due to client absences.
Cons
Some processes seem cumbersome, for example, the time off request process. The company has an app, but some things aren't in their policy or training, such as how to use sick leave (required in my state). My particular region feels overly micro-managey and if we hear anything from regional supervisors, it is usually to tell us we are doing something wrong. Having a lot of support is good, but it has been extremely overwhelming on some days due to being given different feedback from multiple people during the same week, which feels like a lot of pressure and leads to confusion. Especially without hearing much positive feedback, and I say this as someone with 7 years of experience in the field.