Spring Health reviews

3.0

33% would recommend to a friend

(309 total reviews)
avatar

April Koh

36% approve of CEO

41% positive business outlook

Spring Health has an employee rating of 3.0 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Spring Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

309 reviews
5.0
Mar 29, 2021
Recommend
CEO approval
Business Outlook

Pros

- Fast-paced, high growth start-up in an industry that is hot - Autonomy to make decisions and take risks to help scale the company - If you don't want your CEO or leadership team to be dedicated to growing the business and care deeply about making an impact, Spring Health is not for you - If you just want to cruise by w/o putting in the work and making an impact, this company is not for - If you want to be part of something special + meaningful + being part of the next unicorn while busting your a** rather than be complacent, Spring Health is the right place for you - I read all the negative reviews before I joined and had some reservations, I can honestly tell you they are wrong. All people - leaders, managers, etc. have areas of improvement but instinct that most of the people who left negative reviews did not want to put in the time or energy to make this start-up or any start-up successful. They rather cruise by.

Cons

- This is my 4th start-up and every single start-up or large corporation has areas of improvement but none that would make me consider anything less than 5 stars - Areas of improvement can be professional and personal development, but this will come as the company grows and matures (again a series B start-up).

1.0
Mar 9, 2021

Don't Bother

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Mission feels very rewarding - Attracts top talent

Cons

There are some painfully contrived reviews. If you are in sales, this place is probably a great pick for you. This company preys on your sense of duty. Helping people feels good, and this company uses your drive to burn you to the ground for their mission. There is no structure, no one knows who is in charge of anything, and as people keep leaving there is no plan in place for transitions. A common phrase is "since so-and-so left, I dont' know who is in charge of this/that." Simultaneously the company says "take care of your mental health" but they will ask to have your personal phone number on slack (and if something doesn't go the way they want, they will call you). The CEO and CTO both encourage taking on more responsibilities without the compensation because "lives are at stake." There is not a wage where working in this chaos is worth it. The leadership team will put you in a job you are underpaid for, and conveniently not be able to raise your wage or answer when there are questions. They will offer you a lower title in order to pay you less than you are worth. Everything is pushed to the last minute, there are roadmaps and plans but not enough people to carry out these missions, and then teams get punished for not meeting the deadlines (that were artificial anyway). The sales team runs the company, and all the teams are at their whim. Not worth your time or energy.

5.0
Mar 4, 2021
Recommend
CEO approval
Business Outlook

Pros

-Truly, authentically great culture. From the CEO down and across. EVERY SINGLE PERSON here is approachable, humble, generous, open-minded, and truly committed to breaking down barriers to mental health care. -Some of the smartest folks I've ever been around from Sales to Ops to Product Dev to Clinical -A boss who wrote this to our team after my first week: "Please make sure that you're carving out time for your families and loved ones. Put blocks on your calendar whenever you need to. I would suggest the title of "family time" that way myself and the rest of the team know not to bother you during that time. I will begin doing the same! I truly do not care what time of the day this is - you can always come back later on and get work done. Please feel empowered to take the time you need throughout the week and please feel empowered to say no to meetings that conflict with this (within reason of course)!Separately, please make sure you take care of yourself and your mental health. Building the car while driving can be exciting but it can also be overwhelming. You should all be taking days here and there to recharge, reboot, and not think about Spring. Please feel empowered to take time when you need it. This is really really important and I will absolutely have your back if you ever need to just "take a day".

Cons

-Some previously not great Glassdoor reviews almost scared me off, but at least current-state, this place is a dream. -If you aren't self-aware or don't like a fast paced environment this may not be the ideal fit

Viewing 280 - 282 of 309 Reviews

Glassdoor has 456 Spring Health reviews submitted anonymously by Spring Health employees. Read employee reviews and ratings on Glassdoor to decide if Spring Health is right for you.