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SpringHill Suites

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SpringHill Suites reviews

3.3

51% would recommend to a friend

(349 total reviews)
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Arne Sorenson

61% approve of CEO

42% positive business outlook

SpringHill Suites has an employee rating of 3.3 out of 5 stars, based on 349 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SpringHill Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

349 reviews
1.0
Apr 16, 2022

Indentured Labor

Recommend
CEO approval
Business Outlook

Pros

Clean work environment Good quality toiletries Accessible to other businesses Near freeway and main roads

Cons

Cliquish with strong provincial culture (aka prejudice). Your colleagues may subtly interrogate you if you are not like them. One would think that they were another branch of law enforcement. It's a souped up sweatshop - you'll work for seven days straight with one 30 minute break with two rotating days off, which adds up to two days off every two weeks (meaning 9 to 10 day work period). Housekeepers have roughly 30 minutes to clean/service a room (you'll have 9 to 12 rooms daily). This is a recipe for burnout, as evidenced by the amount of housekeepers with waist, hip, leg, and back injuries who later need to take sabbaticals. They low-key cheat on the payroll hours - housekeeping payroll goes from Friday through Thursday, whereas the schedule runs from Monday through Sunday. Technically, you'll be working up to 56 hours weekly, yet will only get paid for up to 40 because of payroll hours. So your two days off (equivalent to 16 hours) is just a way to space out payroll because the reality is that you work every day if you do the math. In the world of housekeeping, this is all perfectly legal as domestic workers are exempt from many of the labor protections other industries have. Training starts off simple, but they have no patience with those with disabilities who are otherwise qualified as per ADA/EEO laws. So if you don't get it quickly, expect to be harangued, humiliated, denigrated, and badgered into assimilating their ways, much like scolding a dog as a means of training and discipline. But if you are the kind of person that they like, they'll give you three months to get it. This is why certain kinds of people who may be average or mediocre get ahead, while others who are talented, but need a little work stay behind. If you want to embody equity, please look into this.

3.0
Apr 7, 2022

Tread lightly

Recommend
CEO approval
Business Outlook

Pros

Easy & laid back nobody is looking over your shoulder

Cons

Guests can nag a lot & management expects you to work long hours with little pay

Viewing 175 - 177 of 349 Reviews

Glassdoor has 363 SpringHill Suites reviews submitted anonymously by SpringHill Suites employees. Read employee reviews and ratings on Glassdoor to decide if SpringHill Suites is right for you.