Is SpringHill Suites a good company to work for?

SpringHill Suites has an overall rating of 3.3 out of 5, based on over 363 reviews left anonymously by employees. This rating has been stable over the past 12 months. 51% of employees would recommend working at SpringHill Suites to a friend and 42% have a positive outlook for the business. The best reviews about SpringHill Suites have been left by employees working as Night Auditor/Front Desk Agent , Front Desk and Front Desk Receptionist .

Does SpringHill Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, SpringHill Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SpringHill Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SpringHill Suites?

51% of SpringHill Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SpringHill Suites 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at SpringHill Suites?

Front Desk Agent (40) , Housekeeper (30) , Front Desk Receptionist (26) , Front Desk Associate (13) , Breakfast Attendant (12) , Night Auditor/Front Desk Agent (11) , Front Desk (10) , Night Auditor (9) , General Manager (8) , Housekeeping (8) , Bartender (7) , Front Desk Supervisor (6) , Front Office Manager (6) , Guest Service Representative (6) , Guest Service Agent (5)

What are the pros of working at SpringHill Suites according to real employee reviews?

"Very laid back great people to work with" ((in 13 reviews)); "Benefits and great brand." ((in 9 reviews)); "Beautiful property to work at and great staff!" ((in 8 reviews)); "Few of the coworkers are nice" ((in 5 reviews)); "Good work environment" ((in 5 reviews))

What are the cons of working at SpringHill Suites according to real employee reviews?

"Low pay and older hotel" ((in 35 reviews)); "Poor management higher ups were barely at work and the whole staff was lazy" ((in 33 reviews)); "Long hours and terribly unorganized." ((in 8 reviews)); "Improve professional skills!! Harder working manager's" ((in 7 reviews)); "Lack of upper management" ((in 6 reviews))

What are the top reviewed SpringHill Suites locations?

Houston , Navarre , Bloomington , Charlotte , Birmingham , Rexburg , San Antonio , Orlando , Savannah , Orange Beach , Salt Lake City , Grandville , Lansing , Concord , Denton , Little Rock , Anaheim , Temecula , Denver , Beavercreek , Chicago , Norfolk , Milwaukee , Ardmore , Oklahoma City , Durham , Fort Worth , El Paso , Chattanooga , Dayton

SpringHill Suites reviews

3.3

51% would recommend to a friend

(349 total reviews)

Arne Sorenson

61% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (349 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SpringHill Suites has an employee rating of 3.3 out of 5 stars, based on 349 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SpringHill Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

349 reviews

5.0

Apr 29, 2022

Love it here

Associate

Recommend

CEO approval

Business Outlook

Pros

Great benefits Vacation. 401k great pay. PTO, Amazing management. Even better comworkers

Cons

None at all it’s really great

4.0

Apr 26, 2022

I liked it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

fun people always something new

Cons

hours and paid time off

3.0

Apr 21, 2022

Good Brand, Sad State of the Industry

General manager

Recommend

CEO approval

Business Outlook

Pros

The Brand is in a nice sweet spot for the select service category: larger rooms, simple, modern, and relaxing atmosphere catering to business travelers.

Cons

All the fun of the hospitality industry in general: Stagnant wages, labor shortages, wearing of too many hats per position, an ever increasing number of computer systems required yet ever decreasing support for them. Nothing unique to the brand, but not free from the industry wide concerns either.

Viewing 172 - 174 of 349 Reviews

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Jobs at SpringHill Suites

Breakfast Cook and Attendant-Open availability Mon through Sun- Hours 5:30 am to 11:30 am/ 12 pm

Hotel Front Desk Agent

Hotel Front Desk Agent

Hotel Front Desk (all shifts and weekends)

Housekeeping Room Attendant | La Quinta Inn & Suites Downtown Stadium | Nashville, TN