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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,531 total reviews)
      avatar

      Brian Niccol

      34% approve of CEO

      42% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      86K reviews
      4.0
      Jan 24, 2012

      Stressful; due to non communicating project stakeholder. Great place to work - as long as you're not in IT.

      Senior it project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Real people - grounded Great people to work with Company is very focused on their "partners" (employees) Free pound of coffee every week! Woot! Great place to have a career

      Cons

      IT Department is seriously lacking good management Starbucks does COFFEE - not technology Decisions by consensus - makes for insanely slow decisions/progress The most passive/aggressive place I've ever seen in 20 years of employment

      4.0
      Jan 8, 2012

      Fast Pace, Great Environment For those who like to stay busy and work hard.

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starbucks is great in the fact that they offer flexible schedules for those that need it (students, stay at home moms, retirees, etc.). It is a busy fast paced environment that is focused on the customer's happiness and relationships between the employees and the customers. If your a social person who loves interacting with people this job is perfect for you. They seem to offer accessible advancement to those who want it.

      Cons

      It is a tiring job at times. Working with a younger generation you get your share of diverse work ethics. I am only 23 but I can tell you there is a maturity gap and a laziness that is seen in some of our younger employees. Store managers can either be gems or duds. I've seen someone stay with the company that should have been fired a long time ago and corporate just turns a blind eye on them. Its unfair to those who witness it everyday. Other managers have been relentlessly pestered by dm's and yet they're doing a good job with the employees, customers, and store. Labor is always an issue, at least with our current manager. Lowering the labor hours takes away from the extra things we have to do everyday to keep the store to the health standard Starbucks has set for itself.

      Viewing 298 - 300 of 85,531 Reviews
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      Glassdoor has 91,254 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.