Starbucks reviews

3.5

57% would recommend to a friend

(85,535 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
4.0
Apr 25, 2011
Recommend
CEO approval
Business Outlook

Pros

-Very flexible schedule -Great benefits -Tips and good pay -Fun and fast paced -Social interaction with partners and customers encouraged -Informal attitudes with customers - much more conversational -Great opportunities for promotion Essentially, Starbucks is an awesome place to work while you're going to college or just getting started. There's always plenty to learn and, depending on the district, they like to promote from within often.

Cons

-On your feet for the entire shift - get some good shoes! -Rush hours can be VERY stressful -Customers can be ridiculous Sometimes things get VERY busy and if you're short staffed (which happens often), these times can make you want to pull out your hair. Customers can also be a pain in the butt, requesting very specific drinks and demanding a new one if the first is not perfect. Management at the store level can also be unqualified to handle supply orders and manage employees.

4.0
Apr 8, 2011
Recommend
CEO approval
Business Outlook

Pros

-Artist outlook preparing beverages -Go in early, get out early -Fun environment -Meet all kinds of people -Knowlege sharing for new products -Community involvement..(depending on store)

Cons

-One bad manager, can ruin "the whole company" for the many good managers. -Fast paced, sometimes can be stressful -"Asking for help" is a star skill, however if you are completely left alone doing all the work, how can you ask for help, if no one is there. -Sometimes you are in the same position. -Sometimes you have to work on holidays (Thanksgiving, Christmas) Based on the store.

2.0
Mar 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Great benefits, somewhat flexible work schedule, can be a collaberative work environment, can be a diverse employer.

Cons

Promoting less experienced individuals and not giving anyone else an opportunity to apply, exiting experienced and very competent partners without giving them an option to receive training, education or find another position.

Viewing 301 - 303 of 85,535 Reviews

Glassdoor has 91,258 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.