Starbucks reviews

3.5

57% would recommend to a friend

(85,535 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
3.0
Feb 8, 2011
Recommend
CEO approval
Business Outlook

Pros

Outstanding benefits, flexible work schedule, good environment, Starbucks actually believes in putting the customer first- it's not just a motto, upper management is fairly hands off,

Cons

Store Managers are required to spend roughly 90-95% of their time on the floor doing the same job as the baristas. This is not necessarily a bad thing, but it seriously limits your ability to run the logistics side of a store. Inventory management, scheduling, training, etc. It means that any and all managerial tasks have to be done after a 7 or 8 hour shift. The pay is just not in line for this to be a 60+ hour a week job, but that's what it has a tendency to be. I was originally attracted to this job because of the work lif balance, but that is rapidly slipping away.

4.0
Dec 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits, vacation, free stock, mgmt pay is good considering mgrs work about 40-45 hours a week which allows for work/life balance. Development and feedback are a focus so that expectations are always increasing. Customers are nice a majority of the time and you actually have some nice regulars.

Cons

Working with food and often participating in some dirty work/cleaning that is essential to store cleanliness. Very high Maintenance customers that occationally unleash undeserved verbal assault and throw tantrums. As a manager, Barista and Shift Supervisors do not get paid sufficiently for the demands placed upon them.

4.0
Jul 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Great work environent! Fairness all around. Very competitive in career advancement but easy to do if you work hard and strive. Very energetic upbeat workplace.

Cons

On your feet ALL DAY LONG. You smell like coffee once you leave everyday and your clothes are stained. Tips arent always as good as other weeks.

Viewing 304 - 306 of 85,535 Reviews

Glassdoor has 91,258 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.