Starbucks reviews

3.5

57% would recommend to a friend

(85,535 total reviews)
avatar

Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
4.0
May 5, 2010

Good Perks, Fun environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Starbucks Corporate is a fun place to work, perks include free coffee and authors and musicians appearances and performances. Good people to work with.

Cons

With-in the department I worked our VP didn't convey or execute a clear plan that we could see a road map for. I was frustrated in part because of the lack of opportunity to advance in my position. I had the support of my supervisor, but didn't feel much support beyond that. I understand that part of the lack of advancement opportunity was due to the down turn in the economy.

4.0
Jan 18, 2010
Recommend
CEO approval
Business Outlook

Pros

The people! Senior leaders are intelligent, competent, and compassionate. Company values are consistent with high-level decision-making.

Cons

Middle managers are less competent, too robotic, and make decisions based on their own interest. It's a lot of CYOA... cover your own *ss.

2.0
Dec 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Starbucks has great corporate values. I feel the company is genuinely interested in achieving those values. The benefits the company offers its store employees are great.

Cons

Poor leadership from the director level and above. Poor communication at all levels. An overall lack of entrepreneurial spirit. Lack of investment in infrastructure and technology. Organizational structure does not align with the goals of the business.

Viewing 310 - 312 of 85,535 Reviews

Glassdoor has 91,258 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.