Starbucks reviews

3.5

57% would recommend to a friend

(85,550 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
1.0
Jul 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Loyal customers, above average coworkers, compensation.

Cons

Work life balance depends on your manager, not Starbucks. Reduction in staffing levels in a high paced enviroment is not aligned with stated principals. Lack of positive feedback. Absurd financial goals in many stores and areas. No clear focus, too many competing interest to be able to succeed all the time. Changing culture is creating an exodus of talent.

4.0
May 25, 2009
Recommend
CEO approval
Business Outlook

Pros

Starbucks has great benefits, and they try to empower their employees.

Cons

Sadly, the 'bux has become a good ole boys club, and they hire way too many from outside vs. inside promotion. They have lost the vision of what they are. Starbucks is coffee! They are trying to be everything else too. NO CAN DO.

Viewing 313 - 315 of 85,550 Reviews

Glassdoor has 91,273 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.