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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,590 total reviews)
      avatar

      Brian Niccol

      34% approve of CEO

      42% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,590 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      86K reviews
      1.0
      Feb 2, 2024

      Squeezing the life out of you, one cup at a time

      Cashier/barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great if you are allowed to work enough hours to even qualify for them

      Cons

      Rarely gives you the hours you want or need. Punishes you by not giving you hours if you have literally any unavailable time and aren't ready to do the footwork yourself to try and pick up shifts at other stores (where shift supervisors use borrowed partners for the worst jobs they can think of). The pay is trash and they WILL NOT help you fill out necessary forms if you are trying to get any state benefits or aide. Will schedule you for just shy of hours needed in a shift for breaks so they can squeeze every ounce of labor out of you they can without giving you a break.

      4.0
      Jan 30, 2024

      A Mixed Bag

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      At a higher level, as a store manager you really do own the business in many aspects. If you enjoy building a team and connecting with your community, this can be a great company to work with.

      Cons

      Company preaches a lot about culture but it ultimately comes down to your direct leadership. A lot of inconsistency in how the approach to the work is conducted. Sometimes a feeling of disconnect between the ask and the resources provided to complete.

      2.0
      Jan 29, 2024

      disfunction

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of free coffee, flexible hours, learning how a company uses metrics to schedule

      Cons

      High turnover of district manager and store managers. We had an employee who was scheduled to open with the manager, who consistently was late or overslept his shifts. Management not only continued to put him on the open shift, but decided to open the store 30 minutes earlier--at 4 am. Waking up at 3, and closing the store at 10 other nights really accordioned my sleep and it wasn't long before I couldn't function.

      Viewing 340 - 342 of 85,590 Reviews
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      Glassdoor has 91,315 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.