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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,590 total reviews)
      avatar

      Brian Niccol

      34% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,590 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      86K reviews
      2.0
      Jan 24, 2024

      Great Benefits

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits and upper management

      Cons

      extremely hard payroll budgets and had work balance for Store Managers and Shift Leads.

      5.0
      Oct 9, 2023

      Good job, maad customers

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      It offers very affordable benefits, and the perks for being a partner are quite good. (Free drinks while working, 30% off at other times or when buying for friends, 7 food markouts per week, and 1 free coffee bean markout per week) I've made many friends here and we have a lot of fun working together!

      Cons

      I work mornings and it is tough waking up that early all the time. If the store opens at 5am, openers need to be at the store by 4:30am. Recently, there has been a big push to lower drive-thru times and get as many customers through as possible, meanwhile we are also being judged on our store's 'customer connection score' (a score which is measured when customers fill out a survey online). We cant simultaneously get customers out fast AND take the time needed to 'make an effort to get to know the customer' (<- this is the survey question that affects the score).

      Viewing 343 - 345 of 85,590 Reviews
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      ReviewsStarbucks reviews

      Glassdoor has 91,315 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.