Starbucks reviews

3.5

57% would recommend to a friend

(85,595 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
1.0
Feb 13, 2022

Used to be a great place

Recommend
CEO approval
Business Outlook

Pros

Moderate pay Mission and values Lots of opportunity Benefits

Cons

Puts employees in threat state Long hours Not transparent

2.0
Feb 1, 2022
Recommend
CEO approval
Business Outlook

Pros

-Store environment and growing leaders to new roles is fun and rewarding -lots of opportunities to learn new skills

Cons

-Director and up leadership is disconnected from the field and does not follow mission and values. -No work life balance -DM is expected to be a miracle worker with limited resources

3.0
Jan 20, 2022

Good Job, Until It's Not

Recommend
CEO approval
Business Outlook

Pros

good pay for what the job entails great benefits good mission and values when applied (depends on your team)

Cons

favoritism from upper leadership constantly putting out fires and late night calls company needs to find scapegoats and cast blame on someone... when will your turn come?

Viewing 364 - 366 of 85,595 Reviews

Glassdoor has 91,320 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.