Starbucks reviews

3.5

57% would recommend to a friend

(85,607 total reviews)
avatar

Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
3.0
Oct 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Starbucks is ok. They give medical, free drinks and food to partners. And stars, whoooo Morning shifts are probably the best. Job isn't hard, customers make it stressful.

Cons

Why does glassdoor want me to submit a review to look at job reviews? How does that make sense I don't get it. Starbucks is ok, mileage will vary wildly state to state country to country( etc.) in regards to customers you want to strangle or them giving you the flu because hygiene doesn't exist and why care about anyone other than yourself. America! Whoooo! Pay probably does not cover the mental anguish that comes with customer service. More so a consideration when you are closing and your customer base is a bunch stressed and tired people just leaving work. Don't forget to smile. And remember "We shall never deny a guest even the most ridiculous request"

5.0
Oct 19, 2021

Fertility benefits are excellent!

Recommend
CEO approval
Business Outlook

Pros

the benefits are amazing including infertility benefits.

Cons

none I can think of and have been with them since 2008.

1.0
Oct 7, 2021

Not recommended

Recommend
CEO approval
Business Outlook

Pros

None, high pressure to meet a time for drive through. Customers hate you, employees hate you and they hate the customers

Cons

Too woke and will can managers when they fear that they will look bad and have another hr incident.

Viewing 370 - 372 of 85,607 Reviews

Glassdoor has 91,333 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.