Starbucks reviews

3.5

57% would recommend to a friend

(85,630 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
1.0
Dec 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Good place to meet & talk with people.

Cons

Horrible leadership. District management and above are only driven by self-ambition. Store Managers and below are treated very unprofessionally, borderline abusive. Senior leadership doesn’t care about employee or customer safety, just about advancing social agendas and their own careers. Corporate has a sunshine and roses outlook of the company, but save for maybe one member of the executive leadership team, they are all horribly out of touch with the company’s daily struggles.

1.0
Dec 10, 2019
Recommend
CEO approval
Business Outlook

Pros

The green handcuffs (benefits) are just good enough to make it harder to leave; they serve their purpose.

Cons

Someone spent a lot of time and money to develop a plan for a company culture that has been implemented poorly, and in my experience is nothing more than specific verbiage that nobody truly means. Sad!

1.0
Dec 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Health insurance for part-time workers Free drinks while working

Cons

Literally everything else, you may die, you may be forced to clean biohazards you don't have proper equipment for, you are not paid enough to take advantage of the health insurance, the free college is a lie, and if you die the company won't even let your coworkers attend your funeral.

Viewing 418 - 420 of 85,630 Reviews

Glassdoor has 91,361 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.