Starbucks reviews

3.5

57% would recommend to a friend

(85,501 total reviews)
avatar

Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
3.0
Dec 27, 2009
Recommend
CEO approval
Business Outlook

Pros

the benefits were great, they're what kept me with the company for five years. there is also opportunity for advancement

Cons

the work hours are terrible, getting up at 4am and sometimes working as late as midnight, depending on the store and the shift. A lot depends on management.

2.0
Dec 27, 2009

Starbucks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy to learn Good co workers

Cons

Bad managment Some employees take their job to seriously

2.0
Dec 24, 2009
Recommend
CEO approval
Business Outlook

Pros

After you get the hang of things, you'll be able to interact with a lot of the regular customers who really aren't bad. Most of them, anyway. Benefits are good too, although the cost has gotten considerably higher in the past year.

Cons

Out of the many stores I worked at, I saw favoritism being exhibited all across the board with store managers. People are able to call out or not show up for their shifts without warning and not be penalized, while others who are five minutes late get write-ups. Managers have also hired partners based on their cultural background as opposed to their level of competency. I can't even count how many undeserving people were promoted, just because they shared the same background as the store manager. Managers come in late all the time, will stay in the back and only come out to tell you you're not doing your job correctly in the amount of time allotted. All in all, it's a stressful experience if you end up in the wrong store.

Viewing 85120 - 85122 of 85,501 Reviews

Glassdoor has 91,220 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.