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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,528 total reviews)
      avatar

      Brian Niccol

      34% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,528 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      86K reviews
      4.0
      Mar 27, 2012

      I liked what I did and I was good at it.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      I liked how upper management ran the place. There were always meetings which were actually quite helpful and I still remember the values I learned when I was a barista there.

      Cons

      I rarely got comments from the manager on how I was doing. Maybe it was just him, because I know that other managers were more interested in their workers' performance. It's also a job that tests your patience -- a lot.

      3.0
      Mar 27, 2012

      Very stressful with frequent turnover and frustrations because many things are out of your control.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Insurance options for part time work but you work hard. Opportuntiy to get your shifts traded with others for time off, meaning, there is flexiblity.

      Cons

      Management out of touch, constant turnover which makes it hard to have connections with employees. The workforce ends up having to train newbies only to see them leave soon or get fired.Very little pay increase for the increase in skills required to be promoted or even when you have maintained a good file review. This company used to value creativeness and thinking for oneself. That doesn't seem to be the case any more.

      3.0
      Mar 27, 2012

      It was an experience that I loved but would never do again.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      It started out as a great environment to be in. It was fun seeing so many people and interacting with so many people at once.

      Cons

      It used to be laid back and each store had its own internal personality until changes were made to make it more like a corporate workplace. It got to the pointe where everything and everybody became so autonomous that I had to leave.

      Viewing 85138 - 85140 of 85,528 Reviews
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      Glassdoor has 91,250 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.