Starbucks reviews

3.5

57% would recommend to a friend

(85,472 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

85K reviews
3.0
Sep 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Easy to do the job, just press some buttons, steam the milk and put all together in the cup, the customer will pay a lot for something that is made in 30 seconds, it means profit for the company

Cons

Management can't barely speak English sometimes, all they care is about their bonuses and force you to do stupid promotions, forcing us to rip off the customers

3.0
Sep 18, 2009
Recommend
CEO approval
Business Outlook

Pros

the smell of the coffee and the knowledge of how to make some really great coffee drinks are the best.

Cons

Some of the customers are just awful. So rude and then of course there are a lot of people who dont speak up enough to actually understand.

2.0
Sep 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Nice discount, loved some of the people I worked with, a fun place to work a lot of the time

Cons

The management was awful. They definitely played favorites especially when granting people time off and when someone wasn't, it was very difficult to make yourself heard. People would not show up to work without even calling in, but were given warnings. When other people called in to say they couldn't come in, they were threatened with termination.

Viewing 85165 - 85167 of 85,472 Reviews

Glassdoor has 91,190 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.