Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,472 total reviews)
      avatar

      Brian Niccol

      33% approve of CEO

      41% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      4.0
      Sep 17, 2009

      Starbucks is slowly making it harder and harder to work there

      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits good work environment, in general (management makes or breaks the environment) easy job, flexible hours people, both customers and employees, could be great

      Cons

      There is a lot of pressure these days on all levels to perform - perform or you will be replaced with someone who -can- do the job, especially in this work environment. The times have changed from having a warm and fuzzy culture to one focused on stopping the bleeding, to minimize costs, maximize sales, and the people piece, which used to be the most important part, is slowly being eroded. On top of that, there are no longer the same opportunities for advancement as there once were, so don't expect to move up anytime soon.

      4.0
      Sep 15, 2009

      flexible hours, good pay relative to other retail

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible hours and easy to trade shifts with others. good pay, especially since you get tips on top. usually work with interesting people and get to meet new people as well.

      Cons

      how enjoyable the environment is largely depends on your manger and how flexible s/he is. as company is going through difficult times, more difficult to get hours

      5.0
      Sep 15, 2009

      When it comes to teenage jobs, this cant be beat.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get paid more than any other entry-level teenage job. You also get tips. If you get in at 16 (or whatever your state's min age is) you can expect an opportunity to become a supervisor the moment you turn 18, and perhaps manager while your still in college! Now THAT looks good on a resume.

      Cons

      Its not easy. You have to be nice to some of the snottiest people. If you were working at McDonalds, you could possibly ignore them. But here at Starbucks, if you give a rude person what he/she deserves thats the end of your career. You really really have to be a people person.

      Viewing 85168 - 85170 of 85,472 Reviews
      Related searches: Starbucks jobs | Starbucks salaries | Starbucks benefits | Starbucks interviews | Starbucks conversations
      ReviewsStarbucks reviews

      Glassdoor has 91,190 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.