Starbucks reviews

3.5

57% would recommend to a friend

(85,526 total reviews)
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Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
5.0
Jan 12, 2011
Recommend
CEO approval
Business Outlook

Pros

Very easy going place to work Lots of attention is paid to keeping employees happy Opportunity to get bonuses Great partners to work with Build great relationships with customers Free drinks 30 minutes before and after work Lots of opportunity for growth Even though partners say the company is not what it used to be, it is still 10X better than the majority of jobs out there

Cons

Rude customers (but you have those eerywhere) Like all jobs, your work environment can depend greatly on your boss (I've been blessed to have a great one, but I know that is not the case with all)

4.0
Jan 11, 2011
Recommend
CEO approval
Business Outlook

Pros

The hours are flexible and you meet a lot of great people. Challenging work when busy and the management is great.

Cons

Can be extremely boring when down times. Training could be a little better when new staff are hired. Bonus could be a bit more generous

3.0
Jan 8, 2011
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits opportunity and great people to work with.

Cons

It's a retail environment with lots of stress. Company consistently changes operational procedures and has scaled back on available labor hours, which means less staff to handle more work. There is little to no growth opportunities available to retail staff outside the greater Seattle area.

Viewing 85342 - 85344 of 85,526 Reviews

Glassdoor has 91,248 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.