Starbucks reviews

3.5

57% would recommend to a friend

(85,495 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,495 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

85K reviews
5.0
Jul 6, 2010

Not just a barista...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Maybe I was hoodwinked by management, but I really believe that Starbucks is committed to being the best coffee company in the world. The corporate culture is extremely conducive to asking questions and growing your knowledge of the industry. The free pound of coffee every week doesn't hurt either. Management makes it a point to artuclate changing vision and/or important notifications.

Cons

The store environment can be taxing on any employee. You are supposed to learn volumes of information during the training period. Middle management is a little sluggish to work with you on internal mobility.

2.0
Jul 4, 2010

Mediocre

Recommend
CEO approval
Business Outlook

Pros

Free Coffee Somewhat of a fun environment Employee Benefits Discounts on sotre items Frequent breaks to relax and grab some food

Cons

Poor management Have to clean toilets Poor compensation Have to listen to their music over and over again Poor work ethic amongst other employees

4.0
Jun 29, 2010
Recommend
CEO approval
Business Outlook

Pros

-Positive work environment - Great benefits package - full health coverage with only 20 hours/ week or more - Good training program - They stress good customer service

Cons

- Employees have little control over scheduling shifts - I had at least one week of alternating 4am opening shifts and night shifts

Viewing 85384 - 85386 of 85,495 Reviews

Glassdoor has 91,214 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.