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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,503 total reviews)
      avatar

      Brian Niccol

      33% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      86K reviews
      3.0
      Jul 27, 2023

      Don't be a Store Manager

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits - Free Spotify, seven food items per week, free coffee, first time Bachelor's at ASU

      Cons

      Career progression is tough within the company. External hires get hired at much higher wages than internal promotes, and internals usually have to step in to help them. District manager played favorites and it was clear who they'd support. Not everyone is held to the same accountability. Cared too much about a survey on which there's no control on when customers received or filled them out.

      3.0
      Mar 1, 2023

      Upper Mangement Out of Touch

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers and store management tend to be great, higher pay than other similar jobs, benefits available if you work at least 20 hours a week, tips have gone up since digital tipping has been implemented, food and drinks are free while working, very lgbtq+ friendly environment, flexible scheduling.

      Cons

      Any management that is a district manager or higher is grossly out of touch with actual working environment, store management is highly variable by store, the company switches out store managers between location nearly every 2 years, increased outside management hires, physically demanding, customers have been getting ruder and ruder, emotionally exhausting, many managers take their stress out on their shift supervisors, you're expected to drop everything on your days off to cover shifts, people get fired for being late but not for racism, union busting, more focused on speed than quality

      1.0
      Oct 1, 2022

      Don't stay for a long time

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Free Coffee - Free Food -Discounted when not working

      Cons

      -No work/life balance. If anything happens you are expected to fill in no matter what you have going on. -No growth opportunities past SM role. Most DMs come externally or are chosen through favoritism. -You need to move at the drop of a dime, poorly planned initiatives. -Takes forever to get equipment fixed -Senior managers don't care, you are expendable -"We're family" is a major red flag -Pay is not competitive, external hires get paid more -Hours suck -Customers can be rude -You pay for your health insurance

      Viewing 178 - 180 of 85,503 Reviews
      Related searches: Starbucks jobs | Starbucks salaries | Starbucks benefits | Starbucks interviews | Starbucks conversations
      ReviewsStarbucks reviews

      Glassdoor has 91,222 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.