Starbucks reviews

3.5

57% would recommend to a friend

(85,512 total reviews)
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Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
4.0
May 17, 2019
Recommend
CEO approval
Business Outlook

Pros

The health insurance and employee benefits are the best. Free spotify, free coffee, and free tuition through Arizona State! Also, they hire new and inexperienced people and do not discriminate

Cons

We were constantly understaffed. Starbucks wanted us to be quick, friendly, and keep the store clean, but it was not possible. The customers are also very rude, but that's at any job

1.0
Apr 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Barristas get health insurance and tips.

Cons

For management, you must work an open, a mid and a close, which means you'll inevitably be required to clopen. A Clopen is where you close the store at 10, clean and close up by 11 pm, drive the allowed 1 hour home, and have to get back to the store by 4:30 to be able to open it by 5 am. That's working on 3 hours of sleep, and it can be expected on a regular basis. The DM actually had this conversation with my SM “One of your barristas has complained about you and you need to fix it”. “Who? I don't need to tell you that. And I won't tell you what the complaint was, but you need to fix it.” Completely ridiculous.

5.0
Feb 14, 2019

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Benefits , People , Growth Opportunities, Exposure, Unlimited Free Coffee While Your On The Clock.

Cons

Employee Turnover, Holidays Most Locations Are Open So You'll Most Likely Be Working Them

Viewing 214 - 216 of 85,512 Reviews

Glassdoor has 91,234 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.