Starbucks reviews

3.5

57% would recommend to a friend

(85,524 total reviews)
avatar

Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
4.0
Jun 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity and leadership empowers those who want it. Team culture is generally very cohesive.

Cons

Talent needs to be more diligently selected and or developed. It is a very relationship heavy organization. Difficult to influence change because it is a consensus driven organization.

5.0
May 22, 2015

district manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company moves quickly to stay relevant in their space. Great people to work with across the board. A refreshing change from some of the other more political and cut throat companies. Often times the culture of retailers is for corporate employees to look down on the field and not want to spend time in stores. Not the case at Starbucks where putting on a green apron is a badge of honor that even execs take seriously. Starbucks also puts their money where their mouth is when it comes to community service. While they don't brag enough about the work they do, it is happening daily.

Cons

The pace can be challenging to keep up with, especially in the field. If you have the privilege of working in the shadow of the SSC, be prepared for a different level of scrutiny. Not necessarily a bad thing, but worth of noting that this can be even more challenging with the pace of change.

2.0
May 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefits, guidance and tools to learn new programs

Cons

top heavy management, overbearing managers, un-fair bonus structure for managers, no upward movement, no mentor-ship, questionable people are managers, false promises, have to ask permission to have a talk with someone senior, some managers are so micomanage minded they proof-read all your emails

Viewing 262 - 264 of 85,524 Reviews

Glassdoor has 91,246 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.