Starbucks reviews

3.5

57% would recommend to a friend

(85,531 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
5.0
Jul 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Fantastic benefits and a quick pace.

Cons

On the plus, the store was always clean. On the minus, I was always the cleaner.

3.0
Apr 15, 2013

Good, but really difficult to advance and pay is drastically uneven

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly work environment in the corporate HQ. Good people to work with. Weekly pound of free coffee. Excellent product.

Cons

Management focuses on weird things in order to get promoted (i.e. "leadership" rather than actual work done). "Leadership" has its own meaning at Starbucks and is applied inconsistently. Promotion paths are not uniform - some people have a thousand hoops to jump through to get a small advance while others breeze through without being given any additional assignments or tasks. Bonuses are only given to managers and pay is wildly uneven within the job levels.

Viewing 289 - 291 of 85,531 Reviews

Glassdoor has 91,254 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.